“The service is great and it has really helped me. It is easy to use and convenient. The only area of improvement is their website. There is no customer service information once logged in so if there's an issue with a shipment for example, you are in the dark unless you ask your Dr.”
“Brightside as a service has been working really well. There was a shipping snafu with my meds but support was helpful in getting a local fill to bridge the gap. My doctor is caring and encouraging. I don’t feel better yet - i actually feel worse - but I’m hopeful change is coming.”
“Everything has been good so far. I like my doctor and so far the meds are helping. Some of the CBT modules haven’t played all the way through. Support says they are fixing them so I need to check back. For a new service, issues likes these happen so it isn’t a huge deal. Overall I’m glad to be a patient w Brightside.”
“My experience has been almost perfect and I’m really grateful for this access, I personally would find a face to face session 0ver FaceTime more helpful than the CBT lessons, but I do enjoy those. All in all BrightSide has been amazing!”
“So far brightside has helped improve my mental state I still battle with depression and anxiety but with the help of brightside and the medication given I’m doing better”
“It’s unfortunate that controlled substances can’t be prescribed. Regular medications don’t really work for me and now I’m limited on what I can get to help me.”
“While I think there's probably no substitute for in-person psychiatrist visits, Brightside is accessible, relatively affordable, and both the website and the psychiatrist on staff are responsive and communicative.”
“It’s a little difficult figuring out how to contact the Dr. to give information on side effects I’m experiencing aside from the ones that are asked in the weekly questionnaire. Other than that I like the service a lot :)”
