“Very happy with the service. I wish my doctor responded In a more timely manner though, or there was an indicator of when they would get back to me. I hope you are developing an iPhone app soon!”
“The medication management is great. My doctor was knowledgeable and helpful in suggesting and discussing medications. The “text therapy” is not for me but others might find it helpful.”
“I'm very happy with Brightside, and my dr. Justin. The only negative, is the time lag between prescription being given, and the mail time-lag to receive it. My dr, gets a 5+. Rx time lag a 4-.”
“Brightside has generally helped me a lot over the full course of my subscription, however there do seem to be some issues to be resolved. After your first consultation, if your medication works, the rest is automated webforms and online content with the bi-monthly message from your doctor asking about anything weird that you've sent or prompted. The pharmacy has had some issues with refills. My first month was great, but it's basically just an upgraded pharmacy at this point, which is fine if you have no problems paying for that or don't have insurance.”
“I think treatment is progressing slowly but it has been moving - it's not a complaint, but an observation. The interaction with my provider has been excellent.”
“I had some difficulty with using Zoom, but it was most likely user error on my part.
Otherwise, the counselors have been spot on with understanding my medications and health.”
“Doctor is very responsive. I am appreciative of her and the willingness to troubleshoot my meds. This service is doing good things and I appreciate it”
“So far I think that medication recommended to me is helping which is great. I needed to be on some kind of medication though and I believe I'm in the right state of mind to handle my issues the right way. I hope that your team really is taking the time to vet new users and make sure they will be put on the right path, not just one medicine.”
“I love Brightside. I feel like I’m getting, slowly, getting out of the “hole”. I love that I get to check in regularly. My doctor is committed and she was so kind and attentive. And now that Brightside provides therapy, I’m excited to try it out!”
