“Brightside worked with me faster than any other telehealth provider and has provided wonderful care. Even though I’m still in treatment I’ve been very grateful for Brightside.”
“I came to Brightside when I was going through an unpleasant time of depression and anxiety. I worked with therapist Nicole Chess and psychiatrist Michael Chen. They were both tremendously helpful. The issues don’t necessarily disappear, but in the time we’ve spent together we developed ways to manage those issues so they don’t disrupt the quality of life. I’ve found it very worthwhile.”
“i really like Brightside, but living in 2 different states has been really difficult with trying to get treatment. Trying to find therapists that are available in different states along with a psychiatrist that is registered in both states that I live in.”
“Dr. Dunatov and Ms. Hoch have worked with me non stop to help me and I’m blessed to have them. They have been adapting and analyzing my problems so that I may get better.”
“I have been able to reduce my anxiety, related to a new health condition, with the help and support of my therapist and the medication prescribed by my psychiatrist. I feel that they listen to me and give good techniques to manage my anxiety. I also feel that they really care about how I'm doing and progressing. Sometimes the exercises that go along with each week of therapy feel daunting, but some of them do help with practicing anxiety management techniques.”
“It's easy to use the online portal, especially since I have been going through a divorce and had to move states. The psychologist is very helpful and efficient.”
“Brightside is great. I have been having great care. However, it is disappointing that there is not an app for android currently. I had to recently switch from iOS to android and now I can’t use the app.”
“I hate that I’m having trouble with the medication I stop taking it cause I couldn’t stay awake and when I called and told the doctor she said it’s normal . Well that is not how I want to live my life on a medication that I can not do everyday things. I couldn’t stay awake no matter how hard I tried I could not function”
“I am so grateful for Brideside. Postpartum was so difficult for me and I could not get in to be seen and address my medication. Brightside connected me with the right provider within 24 hours. I’ve utilized the Brightside app and providers since. Several months later, I’m feeling like myself again. Thank you, Brightside, for being such a great resource when I was at my lowest. You’ve helped me get back to being me.”
“The only success I have had in the past six weeks is getting an appointment with a provider who could prescribe a much needed medication. She has been very thorough and accommodating, and I am having much success with the medication. However, the therapy side of the process is challenging. There were not a lot to choose from initially, and the available time slots were also lacking. I requested a change in therapists and was granted that request with excellent customer service. Then it all went downhill. I had to wait a couple weeks for an open time slot, the therapist was a no-show, and it took 36 hours to receive communication telling me I should have know after I waited online for half my session. I did not know and recieved automated messages all the way until 15 minutes before the appointment, even a threat of a no show fee. Maybe I should charge Brightside instead.”
