“I wasn't fully aware what I was signing up for I guess. I thought I would have more meetings with my counselor, included with the price and I thought I would have longer sessions. I wish that was laid out better for me from the beginning. I will likely cancel my account soon because of this. I also have had not so great response times with my psychiatrist, which I feel is essential when dealing with new patients taking SSRI's (like myself).”
“Brightside made it possible for me to seek out the care I knew I needed.
It is affordable, convenient, efficient and private. I’ve recommended it to EVERYONE.”
“The meetings with my therapist have fallen through 4 out of 5 times becauae of technical difficulties with the site... and the website doesn't let me reschedule after 4 sessions. I basically paid 100 dollars for 1 session and 3 attempts. At least the doctor and therapist are trying their best, but it'd be easier to zoom with a doctor's private practice. Also, the lessons seem like very basic summaries of mental health and don't help with any of the complex situations I'm going through. All in all, the website seems filled with unnecessary quizes and forms and the process of getting help feels slow and clumsy.”
“Brightside is a fantastic alternative for mental health care. I was able to quickly meet with a provider, receive my new medicine, and feel like myself for the first time in a very long time.”
“Brightside has been very helpful, it’s allowed me to figure out what the best course of treatment will be. While that may not be brightside, I wouldn’t know what’s going to work for me without brightside’s help.”
“Brightside gave me access to mental health care when I needed it most. My provider is responsive, helpful, and kind. I have my prescription sent to a pharmacy so that I can use my insurance. It has been such a huge change in my life to have access to medication that always felt like there were so many barriers to obtain. I had my first appointment in less than 48 hours and a check in questionaire every few weeks. I recommend this to anyone who needs mental health care.”
“It's easy and convenient to get help, the cost is still high despite having insurance, but it's a very easy system to use and I regularly use my check-in's to ensure I'm on the proper medication.”
