“Love the service. My psychiatrist is nice and listens to my concerns. Only area for improvement, in my perspective, is to allow patients to make appts. without asking to make an appt. :)”
“I’m still waiting for my first copay bill so I’m really new here. So far it seems okay, but I’m still looking for how this is going to be as good as in person therapy. I’m hopeful, but skeptical.”
“online therapy has been great! It has help keep me balanced. I Have the freedom of doing a session where and when I need. I am grateful to have found Brightside.”
“At the moment, I am not able to watch the videos on Observation or Self-care. I am not sure why.
I am able to talk easily to Ms. Tipton, but it doesn't seem that I am talking very much at all with Alicia. Does that come later?”
“The care I have received both from my psychiatrist and therapist has been excellent, far exceeding my expectations. The only reason I docked a star is because Brightside doesn't allow psychiatrists to fill out documentation for leaves of absence from places of employment.”
“Brightside has been the absolute best thing for me. I would have never been able to go in person to therapy and a psychiatrist, and finding somewhere that does both online and accepts my insurance has been incredible.”
“The therapists did not work for me and there were problems accessing the lessons so I decided to cancel this service. Psychiatric care is working for me so far and Dr. Issac is excellent. I think the check-ins should provide more symptoms for me to report, symptoms which are specific to my medications.”
“Brightside has actually worsened my mental health. I take it very personally when my therapist doesn’t show up for our appointments and now she has only showed up 1 time out of three. This is highly unprofessional and unacceptable.”
“My provider is friendly, knowledgeable, and really listens to my concerns. I get weekly check-ins and follow-ups from Brightside to ensure that my treatment is doing what it is supposed to.”
“For someone who is on the move a lot and knows how difficult finding a new psychiatrist can be, Brightside has been a really useful option in maintaining my pharmacological care.”
“Personally, I think that the program is absolutely wonderful. This is the best care I’ve received in the past two years of my mental health journey. I feel like the doctors listen well and give good advice and feedback. They are also very understanding and willing to work with me about my medicines as well. Overall, the price is great, the quality of work the doctors puts in is paying off well for myself, and it works well with my schedule!”
“My psychiatric help has been wonderful and my medications are working great, but I don’t think the scale of depression/anxiety is super accurate. The check in questions are far too vague and it seems like the meter is purposefully going down to make it seem like I’m doing far better than I actually feel like I am.”
“I think my therapist is rad and she’s definitely helping me get to a better place. It’s taking time, but I feel I am on the road to a better place with her advice.”
