“I love brightside. It's convenient for someone who works 10 hours out of the day. So it makes it hard to go into a doctor's office and receive care. With brightside I have the convenience of talking to my doctor whenever and it can be down inside my home or anywhere else. The price is worth it all that they provide.”
“High monthly fee, out of pocket (do not take insurance), for literally nothing. Visit with the doctor for prescription for 10 minutes, sure, that's billable. But why am I paying $100/month for literally nothing when I pay for my prescription outside of that and no doctor visits or anything with Brightside??”
“Yes, Brightside has been working for me. I feel the medication and weekly communication have helped see my progress. This with other changes in my life will eventually get me back on track. Thank you.”
“Messaging is cumbersome without an app. Sending notifications via email causes delay and requires signing in every time I get an email notification.
The first psychiatrist I was assigned was only available between 7:30-9am and I could only see about two available days in the coming month. She also made a mistake with the dosage of my Prozac and that caused me additional distress when i was taking 20mg instead of 40mg for 2 months. I’m so glad I asked about increasing my medication again or I may have not known for longer.
I also found it difficult to align my schedule with the therapist I was assigned. I have since been transferred to someone new who is full time so hopefully that problem is a thing of the past. I have not been getting the treatment I’m paying for because of schedule unavailability. It’s frustrating.”
“I am already starting to feel better. I love how simple it is to schedule sessions and consultations. When I had a slight hiccup with my first provider, Brightside took immediate care to get the situation resolved. Extremely satisfied so far.”
“This is the best process have experienced vs. typical office only style therapy. It’s easy, private, educational, solution orientated, professional doctors and affordable. It’s been less the 2 months and I’m feeling empowered and getting back to a healthy life. Thank you!”
“I had major concerns about starting medication. I felt like my doctor genuinely took my concerns to heart when exploring what would work best for me and my life. I've already seen results and I'm very pleased with the ease of the whole experience.”
“It’s so nice how fast you get a response. I’m so used to having to wait weeks, it’s a relief. My therapist actually listened to me and what I had to say.”
“I work in mental healthcare and know how difficult it is to connect with psychiatry so when I succumbed to depression myself, I knew I didn't want to go through the headache of trying to find a provider through my insurance or sit on 3 month wait lists. I was willing to pay whatever it took for the convenience of connecting with a provider right away, but I was pleasantly surprised that it was VERY affordable, especially for what you get! My provider is accessible through messaging and the medication is delivery to my home. It's a fantastic service and I would absolutely recommend it to anyone that is needing mental health support now”
“I am very pleased with my services so far. Unfortunately, sometimes we don’t choose to address our issues until it gets worst than it has ever been before. I am grateful that I was able to get an appointment with a provider within 48 hours and we were able to start tackling my anxiety and depression right away. I had picked the medication plan and am happy that there was no pressure to go an alternate route.”
