“4 stars. I wasn't really aware that my 1x per week sessions were only 30 minutes. I know it may have been written somewhere but I have depression brain and I was surprised when my therapist was trying to end the session when I thought we had 35 more minutes.”
“There is elegance in simplicity, and the platform has just that. Response times, scheduling have all been good. I’m happy with my providers too. So far no hiccups. Its much, much better than the experience I had with Cerebral.”
“Have really loved the Brightside service - it was accessible, they matched me with the right therapist right away, the therapist ACTUALLY listened to my concerns with regards to medication (and responded accordingly) and the monthly check-ins are helpful. I know I can always message my therapist, but the plan we started on actually helped me right away and I've been feeling 10x better since I started with them. They made it really easy to get help which I think is 90% of the battle in trying to access therapy.”
“Brightside has helped me with my anxiety and depression. I was in a pretty dark and difficult place when I started. My therapist has helped me assess my life and take control of it. Learning mindfulness and to take control of my life has already made a difference in my life. The medication adjustment I received has helped me too.”
“I think they are great. My doctor/psychiatrist has gone above and beyond for me and has stuck by my side through my entire journey. I would give 5 stars but Brightside did not have enough therapist for me which made me lean more on my prescriber, which she has been doing both jobs in sense and great at it.”
“I’m extremely happy with Brightside. The care/my dr is wonderful, and I love the simplicity of the entire experience. I have no plans to go anywhere else. Thank you so much!!!!!”
“The app is easy to use and the doctors are available all the time and are so caring and helpful. I’m so glad I signed up for Brightside! Since then I have had no issues in between medication refills or scheduling teleappointments.”
“My therapist Alicia has been amazing. I enjoy the online platform. I like that’s here is virtual appointments and a way to message the ladies. This has really worked for me”
“It can be difficult to tell at times but this service does help even if it is slow going. Slow progress is still progress. Be patient and help these people help you.
But please, if you're facing a crisis get emergency help.”
“Ease of use and accessibility are the highlights of this service. Would not be making the improvements I am making without them. Have recommended Brightside to a few people.”
