“Brightside has helped me with my anxiety and depression. I was in a pretty dark and difficult place when I started. My therapist has helped me assess my life and take control of it. Learning mindfulness and to take control of my life has already made a difference in my life. The medication adjustment I received has helped me too.”
“It can be difficult to tell at times but this service does help even if it is slow going. Slow progress is still progress. Be patient and help these people help you.
But please, if you're facing a crisis get emergency help.”
“Brightside is a great option for it’s speed and efficiency which make it stand out against traditional healthcare options. I think the company is still young & growing, so it’s worth it to check whether your health insurance is accepted by them.”
“Bright side is good. Therapy portion extremely helpful. Therapist I was matched with is very good and supportive. Response time minimum. Psychiatric support leaves something to be desired. Side effects on first three rounds of medication even though there were some helpful effects. Psychiatrist seems to have issues with response time, but this is to be expected and is common in the field. However, his knowledge is vast and I feel confident in his prescriptions and advice. I would and have recommended bright side to many people.”
“Brightside has actually been more affordable for me without insurance than doing regular check ups with a specialist. As someone who gets really uncomfortable with the doctors office, the ability to have tele-doc services has been a game-changer as well.
Having my medication shipped right to me and not having to worry about going to a pharmacy has been nice as well, especially during COVID.
My only complaints:
* I felt my doctor could have asked me more questions before prescribing ny medication (our appointment felt rushed, lasting only 7 minutes) and he made a mistake with the ordering of my first prescription - he ordered the wrong one, and it was the one we had discussed me not wanting to take if at all possible. However, reordering the proper medication he had originally said was handled within a few days and all has been well since then.
* The questionnaires to track your progress could be more diverse and in-depth. Having a "journal" section for additional symptoms/how you're feeling would provide additional context to providers regarding how care is going and determine if they need to be in more frequent contact with patients regarding their care.
* Free resources for mindfulness, meditation, or de-escalating techniques would be helpful to establish healthy habits and would be a great plus, especially given the pricetag for paying out of pocket.”
“I appreciate the care that I’ve been given and I think that Dr. Doss is a wonderful physician. He is kind and caring and really seems to want the best for me. The medication has been a Godsend, literally. I just wish there was a way to make it easier to refill my prescription, or at least get a refill to make it a little less stressful. It seems that at the end of the month I’m experiencing a higher level of anxiety based on getting my anti anxiety medicine refilled. Anyway, thank you so much for everything.”
“I like the bright side team. My doctor has helped prescribe me something that has helped me get going on a better path. We had a little confusion when my prescription ran out and I had terrible getting a refill. Over all, good origination.”
