“I bought a ring from here just over a week ago now, and have had it for under a week. In this week I followed their guidelines for keeping my ring in pristine condition, however within a few days my finger was stained green and my ring no longer silver. I do not recommend purchasing a ring from here if you want it to last.”
“The two necklaces and the earrings were ok, the two sets I was disappointed with. I suppose you get what you pay for.”
Hello Dear Valued Customer,
Thank you for your purchase and your honest review.
We would like to apologise if our products did not meet your expectation but we stand by our quality. Therefore we would like to offer you a $10 Voucher as a special discount for you on your next purchase.
Please check your email for further details about this.
Thank you for your recent purchase with us. We are more than happy to hear that you love your items purchased. Unfortunately to know that you did not received the free earrings is so unexpected so we understand your frustration and we will do our best to assist you with this.
On behalf of Brilliant Co, I apologise for you to have to experience this issue. As the best resolution to this, we have shipped out your free earrings today and will send you an email of the tracking details.
Once again, we appreciate your time and effort in sharing your experience with us.
We would appreciate if you could leave us a positive review and share your experience with us when received the item.