Brilliant Co Reviews

Name: Brilliant Co
Rating: 4.42

4.4 Rating 234 Reviews

85 %

of reviewers recommend Brilliant Co

4.4

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Brilliant Co 1 star review on 15th March 2024

Sandra

Brilliant Co 5 star review on 24th July 2021

Marnie

Brilliant Co 5 star review on 16th July 2021

Maxine From Coomera, Gold Coast

Brilliant Co 5 star review on 30th April 2021

Anonymous

Brilliant Co 4 star review on 25th May 2020

Natasha Dohne

Brilliant Co 5 star review on 23rd August 2019

Lakshmi Dominguez

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super Fast Shipping, Fab Quality Earrings, Packaged Well So No Damage In Transit, Highly Recommend & I’ll Be A Regular Customer!”

Helpful Report

Posted 4 years ago

“Hi your product is very acceptable but the size of stone was much bigger than described. I wanted 4 ml but the ones I received were 6 ml”

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Posted 4 years ago

“It was brilliant service,he came so quick and it was exactly what I ordered. Thank you”

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Posted 4 years ago

“Absolutely love my new yellow gold plated earrings, they look gorgeous. I have 3 piercings in both ears, and my ears feel so comfortable now, with these earrings. Will buy my jewellery from Brilliant Co. forever. Thankyou for the fast service, especially in such a busy time of the year. Will certainly be doing business with Brilliant Co. for many years to come, and I look forward to my next purchase.”

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Posted 4 years ago

“A good honest company with prompt delivery dates and good quality products. I’ve been a customer for nearly a year and never had to return anything. Items arrive beautifully wrapped and ready to present as a present if you so wish. Thanks”

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Posted 4 years ago

“Beautiful affordable pieces. Very prompt delivery.”

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Posted 4 years ago

“I just love this company. The variety and quality of product is awesome. I always find the perfect gift. The service and communication great.”

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Posted 4 years ago

“Great products and low prices”

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Posted 4 years ago

“I did an order with about 40 bracelets and it all messed up as they sent me a lot of bracelets not look the same as the one i ordered and one bracelet when i received was all fall apart, really disappointed”

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Posted 4 years ago

“I was happy with the necklaces and how quick they arrived. I was disappointed that the 4 necklaces I bought were in 1 tin and not in individual pouches as they are gifts and now will have to source boxes to place them in.”

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Posted 4 years ago

“Arrived early package was good and I am very pleased with my purchase. Will shop with you again”

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Posted 4 years ago

“Just What I wanted. Item as described, fast postsge”

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Posted 4 years ago

“Very disappointed. The wording To the moon and back is blackened and hard to read. Disappointed”

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Posted 4 years ago

“Very happy with my three ankle chains, Brilliant Co were fast to resolve a minor matter; highly recommended online seller!”

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Posted 4 years ago

“I bought the pandora inspired jewellery and it’s nothing like pandora. The jewellery looks dull and cheap. I returned my package for a refund”

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Posted 4 years ago

“Quick and prompt service items are beautiful”

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Posted 4 years ago

“I was under the impression that the products were actually Swarovsky due to the advertising used. Beware these are copies only and not authentic branded items!. The quality does not come close to the real thing.”

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Posted 4 years ago

Hi Pauline, Thank you for reaching us, we appreciate your time for placing an order with us. We are sorry to hear that the item which you purchased does not meet your expectation. We appreciate that you brought this to our attention and we will do our best to help you with this. We have clear stated that they are embellished with Swarovski crystals and are not made from Swarovski themselves. However, our products are covered by 100 days satisfaction guarantee, so by any chance you do not like the items purchased you may return them back to us. Do let us know. Thank you and have a nice day!

Posted 4 years ago

“Very happy with my purchase would definitely buy from this company again”

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Posted 4 years ago

“Products purchased appear to be of quality but as they are yet to be worn I can't give an informed review”

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Posted 4 years ago

“Items were nicely packaged and parcel arrived sooner than expected. Quality items!”

Helpful Report

Posted 4 years ago

Brilliant Co is rated 4.4 based on 234 reviews