Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulb have been really helpful and the price has been really good. Nice to know your using clean energy.”

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Posted 4 years ago

“Iv been very happy with Bulb and my next door neighbour told me if he introduces me to Bulb then we'd both get so much electricity for doing this . So thankyou bulb a company that actually cares about their customers 100% . Keep up the great work !”

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Posted 4 years ago

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Posted 4 years ago

“Very good service I really like bulb much cheaper than the big six would recommend”

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Posted 4 years ago

“A bit expensive”

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Posted 4 years ago

“Simple to switch, and very efficient billing system”

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Posted 4 years ago

“Just brilliant I only pay for what I use no hidden extras Recomended”

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Posted 4 years ago

“I found Bulb by accident. Cheaper than my previous "recommended cheapest" supplier. They're not trying to foist an unwanted meter on me, and my experience has been one of a company that's refreshingly honest, and dare I say it, cares. I won't be leaving anytime soon.”

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Posted 4 years ago

“Very efficient service. Easy to use website. Friendly and helpful staff.”

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Posted 4 years ago

“Cheaper than my last provider”

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Posted 4 years ago

“Only with bulb a few months have had 2 price increases”

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Posted 4 years ago

“i think bulb is the best supplier i have ever had and im very happy with the prices i will recommend bulb to all my friends thank you for everything”

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Posted 4 years ago

“Very good set price every month”

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Posted 4 years ago

“Great service, friendly staff”

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Posted 4 years ago

“I was tempted by Bulbs competitive rates and general approach. However my first year with them they omitted to process my warm front application - I called a couple of times and emails and was told I’d have to wait until the spring - I waited but they didn’t do it - I am therefore £140 out of pocket due to their lack of effort - I’m also disappointed with their recent increases and will be shopping round for a more reasonably priced computerise”

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Posted 4 years ago

Hi Mike Sorry to hear about your warm home discount application not being successful. The applications open in October (so October 2020 for this past year) and are paid out up to March 2021. This is ona first come first serve basis if you are eligible, and we require all the right docs to verify this. We'd be happy to check why your application wasn't successful if you'd like- please email feedback@bulb.co.uk and we can investigate this for you. Thanks!

Posted 4 years ago

“To experience what happened to my cold winter payment”

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Posted 4 years ago

Hiya, if you applied for the warm home discount and it was successful it would have been paid out by March 31st 2021. These applications are on a first come first serve basis for those eligible. If you were entitled to the payment and received a letter from the DWP this also would have been paid by March 31st. If you'd like us to check what happened you can email us at feedback@bulb.co.uk and we'll take a look for you. Thanks!

Posted 4 years ago

“They deliver power at a reasonable cost.”

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Posted 4 years ago

“We find Bulb keep us fully informed as to our account. The move to them was smooth and efficient and we are very pleased with everything”

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Posted 4 years ago

“Excellent service and comminication”

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Posted 4 years ago

“Really pleased with the price of our electric tariff on switching. A lot less pleased with the 22% price rise about a month into the new contract. Be honest about your prices from the outset and not use what appear now to be artificially low prices as a lure to attract new customers.”

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Posted 4 years ago

Hey there, We’re sorry to put prices up , we don't like having to increase them. But wholesale prices have surged to their highest levels since 2018 due to post-lockdown demand, which is why a typical member will now see a slight increase in their billing. We'd be happy to take a look at your account if you'd like us to, just email feedback@bulb.co.uk and we can see if there's anything we can do to help.

Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews