Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service operation. Everything done as promised, and help to hand when needed. Early days yet, but all good so far.”

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Posted 4 years ago

“Always there to help you out if you have a query/problem. Highly recommend this company”

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Posted 4 years ago

“Very good so far.highly recommended.”

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Posted 4 years ago

“I love BULB forever”

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Posted 4 years ago

“Not long with bulb, but up too now no problems. Easy to submit readings.”

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Posted 4 years ago

“Only been with bulb for a few months and i am very impressed with bulbs customer service bulb are always keeping me informed with up to date information Thankyou bulb”

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Posted 4 years ago

“Excellent service, thank you.”

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Posted 4 years ago

“Absolutely brilliant my gas an electric with Scottish Power was 190 a month im now paying 96 a month which has saved us so much money wouldn't go anywhere else now”

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Posted 4 years ago

“Keeps you up to date with the latest, very helpfull”

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Posted 4 years ago

“Disappointed 2 days after swapping over price of tariff was increased. Would have been nice to know before making the swap as it may have influenced my decision. Rest of the swap was seamless will stick with Bulb for now.”

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Posted 4 years ago

“Efficient, work effectively in the background.”

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Posted 4 years ago

“Very helpful 👍”

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Posted 4 years ago

“Unfortunately we have had two price increases since we joined bulb which was disappointing. The customer service is ok but sadly they also don’t do smart meters for economy 7 meters yet either 😞”

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Posted 4 years ago

“Efficient, work effectively in the background.”

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Posted 4 years ago

“Have recently changed to bulb and so far everything is working wellkeep me well informed about what is happening”

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Posted 4 years ago

“Heard lots of good stuff about Bulb so my partner and I joined them. My partner's economy seven meter stopped working on the switch date and they have been atrocious at helping us sort it out, saying all they can do is bill us on an estimated basis from now on. An engineer has told us it is fixable but will cost us money. This plus the almost immediate price hikes mean we are now paying more than ever and looking to switch away asap! Sadly, I would advise to avoid.”

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Posted 4 years ago

Hi there We're sorry to hear you've had a poor experience! Unfortunately, wholesale energy costs have continued to rise this year so we've had to change our tariffs to reflect this. We can take a look into what's happened with your meter- please email feedback@bulb.co.uk and we'd be happy to help.

Posted 4 years ago

“Brilliant energy company. Very satisfied customer.”

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Posted 4 years ago

“I've inherited Bulb from the previous occupants so am unable to make a detailed review but from what little IO've experienced so far I am satisfied with the service”

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Posted 4 years ago

“exactly what I needed”

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Posted 4 years ago

“Great company who actually answer the phone in a reasonable time. Very polite staff.”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews