Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear language, informative bills and no unnecessary adverts!”

Helpful Report

Posted 3 years ago

“company has managed to keep price low except for doubling the standing charge which is unlike them; Otherwise, they keep you informed about your account with regular updates”

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Posted 3 years ago

“Very good utility supplier.”

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Posted 3 years ago

“I have found their website easy to use and their emails and invoices are clear and easy to understand.”

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Posted 3 years ago

“Bulb seems to be a good company, although I know they're in administration, so I can't say what they'll be like in the future. The reason I'm not giving them five stars is because they always invite me to pay by direct debit, which is annoying. Apart from that, they're fine. Good value.”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“Very good customer service. Never had any problems. It's a shame they are not able to give all customers a smart meter at present as mine is in a metal box on the outer wall. I think that is a general problem though and not just Bulb.”

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Posted 3 years ago

“Very good app easy to use”

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Posted 3 years ago

“Good app and good customer service”

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Posted 3 years ago

“Clear language, informative bills and no unnecessary adverts!”

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Posted 3 years ago

“I found the lady I spoke to very understanding and helpful. The problem was sorted out straight away.”

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Posted 3 years ago

“Kept us reasonably up to date regarding their circumstances and changes in costs etc.”

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Posted 3 years ago

“Never any issues happy with bulb”

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Posted 3 years ago

“Bulb has treated me well Happy with them”

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Posted 3 years ago

“I have just started using Bulb, the customer service team answered the phone quickly, the operator was able to deal with my inquiry and was very helpful. I'm pleased with the service so far.”

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Posted 3 years ago

“I have just started using Bulb, the customer service team answered the phone quickly, the operator was able to deal with my inquiry and was very helpful. I'm pleased with the service so far.”

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Posted 3 years ago

“They give good service. Paying method is very easy, if need to top-up in between to bring your payment on track. Bulb sends us emails in advance to inform any changes to be done.”

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Posted 3 years ago

“Have been very good regarding a debt”

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Posted 3 years ago

“Bulb helped me out with my move from my current home to my new home, and answered all my questions. I feel like my concerns are always heard and I am always treated wel.”

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Posted 3 years ago

“Polite service !”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews