BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.62

4.6 Rating 692 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

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“We can be a bit difficult to work with - considering our tax-exempt status, special requests for delivery and relatively short timeline. BulkBooks was easy to work with and very quick. We have the books more than a month prior to our event.”

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Posted 3 years ago

“Bulk books has provided excellent customer service. I work at a church and they are responsible for payment and even though they had issues, they did not allow that to affect my order. THANK YOU!!”

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Posted 3 years ago

“The process was very user friendly, cost efficient, and the order came quickly.”

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Posted 4 years ago

“Excellent service with an excellent price!”

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Posted 4 years ago

“Easy to complete online order as a guest. Was so pleased that a staff member called me to explain the book ordered shipped from the printer not your company. Delivery date was out of BulkBooks control. The books were delivered June 2 and the prompt shipment is greatly appreciated. Thank you for excellent customer service.”

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Posted 4 years ago

“Very helpful company to work with”

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Posted 4 years ago

“first time user, My books were delivered promptly”

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Posted 4 years ago

“Best prices of any other book store and everything was shipped right away!”

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Posted 4 years ago

“Easy transaction and Fast delivery”

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Posted 4 years ago

“The value is high. Simple things like tracking your order are not as easy as they should be. Very responsive to questions with quick email replies.”

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Posted 4 years ago

“Best prices for large quantities of books. Friendly customer service. They reached out immediately when there was a question about a book that I was ordering. Very helpful.”

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Posted 4 years ago

“Bulk Books has been a wonderful company to work with. They have great and afordble titles and are quick with shipping.”

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Posted 4 years ago

“Great service. Thanks”

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Posted 4 years ago

“Great prices, nice people (with whom you can actually if you have a question!) and super easy process. I've already recommended BulkBooks.com to others!”

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Posted 4 years ago

“Quick and correct...”

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Posted 4 years ago

“I needed books quick and they came fastest then promised!”

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Posted 4 years ago

“We ordered books for our 11th grade class and were so pleased with the service at BulkBooks.com. And we saved quite a bit of money too! Thank you! Riverside STEM Academy PTSA”

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Posted 4 years ago

“Your service was exceptional and your CSR was very knowledge able. My only issue was that I ordered the How to Win Friends & Influence People Book, and when I received it they were smaller than the palm of my hand. While I do no see that the size was on the website, it would be helpful if there was a description around the fact that it is a miniature version/summary of the full book.”

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Posted 4 years ago

“The ordering process is extremely easy and the staff was very responsive to inquiries and quite helpful.”

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Posted 4 years ago

“This was my second order from BulkBooks. I love the price and the quick shipping. Unfortunately the delivery box was crushed a bit damaging a couple of the books packed on top. Not terrible damage but enough to make selling them as new problematic.”

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Posted 4 years ago

BulkBooks.com is rated 4.6 based on 692 reviews