BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.63

4.6 Rating 739 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Delivery was very delayed without much communication”

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Posted 3 years ago

“Easy, good customer service. The books took a bit longer than expected to get here, but everything seems to these days.”

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Posted 3 years ago

“Diana is amazing! She is very responsive and helpful. The Ship time to Canada even for being non-express and the basic package takes a very long time. When other items are purchased in the states and the slowest/basic shipping is selected it would normally arrive faster. For some reason the package is delayed in Manitoba which doesn't make a whole lot of sense. This is definitely out of BulkBooks control but overall the customer service, response time, and client care are amazing!”

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Posted 3 years ago

“Very quick delivery! Thank you.”

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Posted 3 years ago

“Very responsive and communication was great!!! Highly Recommend!”

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Posted 4 years ago

“I order 5 titles but then days later I got an email stating they were out of stock and couldn't even be backordered. It cost me time.”

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Posted 4 years ago

“They worked with me when my book was back ordered. They have great customer service and I will definitely work with them again.”

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Posted 4 years ago

“Tremendous appreciation for the professionalism and consistency of BulkBooks.com. The teams genuinely cares about the success of each author. The head folks are always available to follow up on an order or lay down long terms plants. Bulkbooks.com foremost is highly reliable. I am sending large bulk orders to the US MIlitary, and the delivery MUST be on time! BulkBooks.com comes through for us authors!!”

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Posted 4 years ago

“An absolute dream to work with! I ordered the books and they were here within a day. The team was responsive and kept me informed every step of the way.”

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Posted 4 years ago

“The site to order through was user-friendly. The customer service representative was responsive when I asked for another copy of the invoice to be emailed to me. I had inadvertently deleted the original invoice... Delivery date was as indicated when we placed the order.”

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Posted 4 years ago

“Bulk Books got my order to me in time for my event—even on a holiday week!”

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Posted 4 years ago

“Excellent experience!”

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Posted 4 years ago

“Very fast delivery. Great prices.”

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Posted 4 years ago

“This was a great way to get books for an event!”

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Posted 4 years ago

“Extremely helpful people and very quick email responses. Highly recommend!”

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Posted 4 years ago

“Very easy to order, timing is great and prices are very competitive.”

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Posted 4 years ago

“BulkBooks.com came through with 700+ copies of a book for us even when the publisher could not. And when a few arrived damaged, they immediately shipped out replacement books. Thank you BulkBooks!”

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Posted 4 years ago

“Very quick shipping...exactly what I ordered, fair price :)”

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Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

“BulkBooks offers popular books at reasonable prices. For us educators, getting a deal is so important to provide quality resources to our students.”

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Posted 4 years ago

BulkBooks.com is rated 4.6 based on 739 reviews