BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.62

4.6 Rating 713 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“They got my books here, however, I would be happier to have received shipping information regarding my order instead of having to call to find out what the status of the order was. I requested a certain I got the order nearly a week later.”

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Posted 6 years ago

“Customer service was excellent! I will recommend to friends.”

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Posted 6 years ago

“I was notified late that my books were out of stock, and when my shipment finally arrived, I was missing 10 books.”

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Posted 6 years ago

“Ordering was easy and I received my shipment quickly as I was advised. Everything is great!!!”

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Posted 6 years ago

“Wonderful book at a wonderful price”

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Posted 6 years ago

“Was an easy process and reasonable price.”

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Posted 6 years ago

“I never received a call or email to advise me that my books were on back order and will take another week to receive them. I called and left a message, no reply. I emailed regrading my order, no reply. When I called again and finally spoke to someone I was told they would email me a tracking number and have yet to receive that too. I placed my order 26th Sep and is on the 11 Oct and I have to receive my books. Very dissapointed and will NOT be ordering or recommending anyone orser books from your business.”

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Posted 6 years ago

“You tried to accommodate my requests. Received all books and bookplates. The price of per book was amazing.”

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Posted 6 years ago

“Your service was terrific - right on time and quality is great - thank you!”

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Posted 6 years ago

“Bobby James has been amazing to work with--so fast and helpful! He makes everything super easy.”

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Posted 6 years ago

“I was able to find the number of books I needed at a fair price and quick shipping option. Thank you!”

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Posted 6 years ago

“Provided the books relatively fast”

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Posted 6 years ago

“Right book, late”

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Posted 6 years ago

“A complete set of books was not in the shipment. I expect we will resolve the issue. I thought your prices were great, ordering was easy, and the partial shipment came quickly. I never received an order nor any kind of notification regarding The Invisible Man, by H.G. Wells, but my payment was processed. I waited to reach out to the company because the other titles came in. I assumed The Invisible Man would come. Now, my back is against the wall without a copy of the book. I will be phoning customer service tomorrow, this alone is the reason for my rating. It is a big deal because it affects my students and my classroom, and my stress level.”

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Posted 6 years ago

“Customer Service was excellent!”

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Posted 6 years ago

“Price and speed”

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Posted 6 years ago

“Books arrived in a timely manner, were in great condition, and the price, although not what I really wanted to pay, was mostly within my budget.”

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Posted 6 years ago

“great selection, easy ordering and fast delivery!”

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Posted 6 years ago

“Quick delivery, and exactly what I needed! Thank you BulkBooks.com for making my order so easy!”

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Posted 6 years ago

“Easy to order and books arrived quickly :)”

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Posted 6 years ago

BulkBooks.com is rated 4.6 based on 713 reviews