BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.66

4.7 Rating 851 Reviews

92 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.7

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

BulkBooks.com 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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English

“Great prices. Easy to use.”

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Posted 4 years ago

“Excellent service and quick delivery1”

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Posted 4 years ago

“Great customer service!! I thought I was going to have to do a rush order and Bulk Books was very responsive in pointing me in the right direction to make this happen as quickly as possible. I didn't end up needing a rush but I appreciate knowing that they are quick to respond and the follow-up was fantastic.”

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Posted 4 years ago

“Thank you for a quick delivery.”

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Posted 4 years ago

“Excellent and responsive service”

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Posted 4 years ago

“Very helpful! Thank you!”

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Posted 4 years ago

“Bulkbooks sent me a different product than what was pictured on their website, refused to send me the correct product, and refused to give me a refund. Amazon is cheaper and has better customer service.”

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Posted 4 years ago

Hi Mindy, I'm sorry to hear that you received the wrong product. May I ask who you spoke with? Customer service is our top priority. I will gladly exchange the order or refund you if you would like to return the books. Please contact me at bobby@bulkbooks.com so I can handle this for you.

Posted 4 years ago

“The books I needed for my classroom were the best price I could find and fit our budget and the shipping was quick and the order accurate.”

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Posted 4 years ago

“Great customer service....always polite, friendly and accommodating. Much appreciated.”

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Posted 4 years ago

“My first order (Ruby Holler) was canceled. My next order (Henry Huggins) was also canceled. However, a package of Henry Huggins IN SPANISH arrived!! This was frustrating. Absolutely waste of my time.”

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Posted 4 years ago

“Got my books at a great price and received them in just a few days.”

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Posted 4 years ago

“Great quality of books and shipping was fast!”

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Posted 4 years ago

“Delivery was very delayed without much communication”

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Posted 4 years ago

“Easy, good customer service. The books took a bit longer than expected to get here, but everything seems to these days.”

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Posted 4 years ago

“Diana is amazing! She is very responsive and helpful. The Ship time to Canada even for being non-express and the basic package takes a very long time. When other items are purchased in the states and the slowest/basic shipping is selected it would normally arrive faster. For some reason the package is delayed in Manitoba which doesn't make a whole lot of sense. This is definitely out of BulkBooks control but overall the customer service, response time, and client care are amazing!”

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Posted 4 years ago

“Very quick delivery! Thank you.”

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Posted 4 years ago

“Very responsive and communication was great!!! Highly Recommend!”

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Posted 4 years ago

“I order 5 titles but then days later I got an email stating they were out of stock and couldn't even be backordered. It cost me time.”

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Posted 4 years ago

“They worked with me when my book was back ordered. They have great customer service and I will definitely work with them again.”

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Posted 4 years ago

“Tremendous appreciation for the professionalism and consistency of BulkBooks.com. The teams genuinely cares about the success of each author. The head folks are always available to follow up on an order or lay down long terms plants. Bulkbooks.com foremost is highly reliable. I am sending large bulk orders to the US MIlitary, and the delivery MUST be on time! BulkBooks.com comes through for us authors!!”

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Posted 4 years ago

BulkBooks.com is rated 4.7 based on 851 reviews