BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.63

4.6 Rating 739 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“When purchasing books for our classes they almost always make our due date. I say almost always because we sometimes do not give much notice. They arrive quickly and have the lowest prices when I am not purchasing from the publisher directly. They are very helpful when you have and quick to resolve any issues.”

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Posted 4 years ago

“Great value, great customer service and great overall experience. My books actually shipped and arrived faster than expected. (A few copies had bent corners/torn shrinkwrapping, but this was not the fault of BulkBooks.)”

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Posted 4 years ago

“Great selection and customer service.”

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Posted 4 years ago

“Bobby couldn’t have been more helpful!!”

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Posted 4 years ago

“Super convenient and easy to use! Fast shipment, too!”

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Posted 4 years ago

“Prompt delivery! I had a bit of trouble placing the order, but that was eventually solved. Great prices!~”

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Posted 4 years ago

“Bobby, you have been great to work with and appreciate you stepping in when I needed you. Terri Dotson”

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Posted 4 years ago

“Quick shipment, easy order and payment process.”

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Posted 4 years ago

“The process was easy with responses from the chat and email with my questions answered”

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Posted 4 years ago

“Item was very reasonably priced and delivery in a timely manner. Only issue was not having a tracking number to know what the books would arrive.”

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Posted 4 years ago

“Quick service.”

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Posted 4 years ago

“Thank you for taking care of our business order even during the busy holiday season. Communication was great.”

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Posted 4 years ago

“wendee was wonderful to work with :)”

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Posted 4 years ago

“I have not received my order yet, the update is showing the label was created 2 days ago, but it has not been delivered for shipping yet. That concerns me, I am hoping to update the review with 5 stars.”

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Posted 4 years ago

“Great products with fast shipping and great prices!”

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Posted 4 years ago

“Customer service was prompt and genuine, they reached out to us!”

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Posted 4 years ago

“Books sent as expected. Proactively advised that our desired ship date might not be possible due to Holidays.”

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Posted 4 years ago

“We have ordered many times and have never had a problem. Staff is friendly and very professional. Thank you Bulk Books”

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Posted 5 years ago

“It was a pleasure to deal with Bulk Books recently. They were patient and understanding and worked with me to get around some tech issues on my end and deliver the books efficiently and on time!”

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Posted 5 years ago

“Very good pricing and very fast shipping, even in the middle of a pandemic! A+++”

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Posted 5 years ago

BulkBooks.com is rated 4.6 based on 739 reviews