“Never buy from Bunaai...My personal experience. The suit that I purchased for 2399, the same set Amazon is selling for 850. The quality is also not worth buying. Pls think twice before shopping.”
“I have bought from bunaai many many times and I live their designs but their quality is one of the worst. I have received wrong sized pants with a right sized kurta, substandard cloth that tore after the first use, and zippers that never work. For a long time I was willing to pay the prize for the designs. But not anymore. There are many shops now selling better designs. Unless team bunaai understands they are dispensable in a competitive business, they will quickly run out of business.”
“The received dress was nowhere close to the picture on the website and the fabric quality was very poor and scratchy. They donot accept the return and can only replace it for another size. Waste of rs 6500 for me.”
“Fraudsters , selling cheap quality materials and not accepting exchanges /returns.
Customer service is really bad .
Don’t buy from this website.
All they are doing is looting customers money.”
“Ver bad fitting , fabric tears up on minimal stretching , don’t fall into their meagre 10 percent discount trap .they will deny even a size exchange on that basis . All products are anyways not returnable. Bad customer service.”
“Cheaters no doubt.
What's shown in their website see very clearly model wearing suits with inner lining.
What we receive instead is very thin cheap material with NO INNER LINING and refusal to take back product for replacement and rudeness.”
“What was shown on the website and what was delivered totally different and more disappointing was the reaction of the so called customer care. They told me to mail the pics and once i did, they did not respond to my call.....Hardly a 1000 rupees suit was sold for 3200, you really think customers are fools. Well you can fool only once....I boycott Bunaai...the threads were coming out from dupatta, it's so devastating, such cheap cotton cloth....It is so disgusting to have wasted my money like this....”
“Please never order from Bunaai! Two of my pre paid orders are pending .. no updates from the website . They won’t even reply to your messages . Cheats!”
“I ordered BERRY CRUSH COTTON SUIT SET from Bunnai,I recived the product Today,
It is very dull in Colour and Material isnot Worth of 2000.They arenot taking Return or
Refund.It is totally waste of Money to order from Bunnai.”
“Ordered on 24 th May 22.. still not received my order as said in mail it takes 7-10 days for delivery.
No tracking possible as its says page not found...fake site”
“I must say that despite having and reading so many bad reviews, bunaai cloth quality and delivery system is still worse....they show something and sell totally ridiculous stuff”
“The delivery takes forever and when we reach out to bunaai, you don’t get any clear answer. They keep replying sorry for the inconvenience or wait until some day.”
“This website is really ridiculous.The suits they show on screen and the ones that come home during delivery are different altogether in terms of quality and colour.Moreover when I contacted their customer care, the person talked so rudely as if they do not care and he said he does not care whatever may...
It's my humble request to think twice before you order on this site for suits.”
“This is one of the worst websites I've ever ordered from. They are huge liars. You can't even cancel your order under any circumstances.
Because I needed to change my station due to some personal issues, I told them to cancel this order and placed another one. However, they simply refused, stating that this is not our company policy.
Customer service representatives are extremely rude and unprofessional. They had no idea how to interact with the customers.
Please do not use this website for anything.”
“I ordered a kurta set of 3000 and the set was horrible with respect to quality and colour.. It was not at all what was shown in website.. I am frequent buyer of bunnai kurta and saree..
I called them to tell the material is really bad.. I am ready to pay higher amount, extra and order a kurta a kurta of 7000..
They dint agree and I had to keep the horrible material kurta..
I shop from so many other website but a brand denying to exchage a product because the quality of their product is bad is not worth trusting..
I will never shop from bunaai again”
“I placed order with them after checking if it’s possible to deliver it within 15 days if I place it now,to which they replied yes we do it in 7-10 business days, I made them understand about my situation that my in-laws are leaving in 15 days and if you can’t deliver it before that let me know I won’t place the order. they wrote to me exactly this.
“ Our general delivery time frame is 7-10 business days. You will get your order in this time frame and you will be notified through a text message as soon as we ship your order from our end with all the tracking details! If there is delay in manufacturing, we can even take 10-15 business days which is also mentioned on our website!”
I waited for 7 business days which they said tracking no. Will be sent but there was nothing as I had urgency I contacted both Instagram and customer service no. But both the places seemed very unprofessional (they kept repeating it will take more days without listening anything from my side) after a point the person on Instagram stopped replying, they havnt updated me with anything other than order no.yet. why business have customer service if they can’t solve their problems? If it’s just to say “we can’t help you then it’s better to record it in an answering machine” after calling customer service repeatedly the person named Siddharth says the same thing “I will check with production team and let you know tomorrow” I have been calling him from last 3 days and his reply has been same, from tomorrow it has become 2 days. It’s better to order from myntra or get something from showrooms and shops than ordering it here or if you have patience and time to wait for your order for months please go ahead and place the order.”
“They took the order. Didn't say that time. I live in the heart of metropolitan city in South India. They said my area is not serviceable. Please do not believe them.”
