Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,972 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very confortable”

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Posted 1 year ago

“Helpful, informative and easy to order.”

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Posted 1 year ago

“Customer Service was quick to response to my request. The Bed was delivered the next day to our satisfaction. I recommend this store to my friends and family.”

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Posted 1 year ago

“Amazing quality”

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Posted 1 year ago

“It took few nights to settle with the mattress but it’s an absolutely lovely mattress.”

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Posted 1 year ago

“Button & Sprung made a Jasmine bed for my client in a bespoke fabric and the bed was well made and beautiful. But the most remarkable thing was the service - we had to delay delivery twice due to the bedroom not being ready and nothing was too much trouble and they were very accommodating. Would recommend to more clients.”

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Posted 1 year ago

“Lovely mattress, exceptionally helpful, understanding and accommodating staff. Very comfortable bed too. 😴”

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Posted 1 year ago

“Super happy with the double mattress and divan base we bought at Button & Sprung. The staff were incredible helpful and it was great to spend time at the store testing different mattress models and choosing fabric for the divan. The bed was delivered on time by a very careful and considerate team. The bed is super comfortable and we love it. Would highly recommend.”

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Posted 1 year ago

“Martin, Stefan, and the team at Button & Sprung make buying a new bed such a pleasurable experience. With such a wonderful showroom where you can take your time trying out various mattresses, the whole process is made easy. The whole ethos of the company knocks spots of some of the larger companies that hide behind their names, Vispring as an example. I would always buy from Button & Sprung now and can't recommend them highly enough. What you try out in the showroom is exactly what you will get and there is a lot to say for that. Thank you Button & Sprung”

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Posted 1 year ago

Hi Suzi, Many thanks for the lovely review. I will ensure passed onto Martin and Stefan :) We hope you enjoy your mattress for many years to come! All best, Sophia

Posted 1 year ago

“Great product and wonderful service. Loving our new bed!”

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Posted 1 year ago

“The staff were all helpful sending emails to make sure the headboard would fit around the stairs as it was a king size. The delivery men were earlier than the time slot given which was a bonus. They quickly assembled the bed with no fuss at all. I would thoroughly recommend button & sprung 5 star service”

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Posted 1 year ago

“Excellent. Ordering simple. Delivery and assembly excellent as usual.”

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Posted 1 year ago

“Good communication throughout, bed was installed quickly and everybody was helpful when we needed something.”

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Posted 1 year ago

“We visited the lovely London Showroom ~7 months ago. There are plenty of beds to look at and try out, also you can touch and feel all the possible fabrics. We ended up ordering the bed (Primrose) on the spot. Everyone we interacted it was really nice and helpful, and helped us with the finance option as well. Everything went smoothly with delivery and the 2 men carried up and assembled the bed in to time. We've been using the bed for 6 months now and are really happy with the purchase.”

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Posted 1 year ago

“Fantastic customer service and the best bed I have ever slept on!”

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Posted 1 year ago

“Gorgeous bed.”

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Posted 1 year ago

“I would recommend any one thinking of buying a new mattress to go to the Button & Sprung showroom where the helpful and informed staff, will give you a pillow with a fresh pillowcase to put on it and let you try out the many mattresses for as long as you like...without pressuring you at all. The company use uk natural materials - very impressive....Compared to Vi-Sprung whos mattresses are the price of an upmarket car, or two...to my mind Button & Sprung produce that sort of quality but at sensible reasonable prices.”

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Posted 1 year ago

“The service from Button and Sprung was great, from questions over fabrics and help with samples and lead times to communication regarding delivery. Delivery was on time, smooth and involved minimal input from me. A happy customer, I would definitely reuse and recommend.”

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Posted 1 year ago

“Really impressed. I called to swap some of the bed feet options as I liked a bed but there wasn’t an option in the website to pick some feet that I’d seen on another bed range, all completely fine and sorted in 5 mins on the phone. Really attentive and quick to answer the phone too. Button & Sprung were really accommodating when I needed the delivery delayed as the mattress (bought from elsewhere) was delayed, and worked around when was convenient for me. The delivery and assembly team were really great and very fast! Also really like the bed.. Happy all round.”

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Posted 1 year ago

“Beautiful beds and a great service all round - thanks Button & Sprung”

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Posted 1 year ago

Button & Sprung is rated 4.9 based on 2,972 reviews