Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.93

4.9 Rating 3,017 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely showroom experience and very straightforward delivery”

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Posted 2 years ago

“Lovely store in Battersea, website was easy to use. Brilliant choice of fabrics. Great to do business with. And most of all the bed is stunning and so comfy.”

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Posted 2 years ago

“They give you enough time and space in the store to really feel comfortable you've chosen the right product and delivery it smoothly. Really great to find a company that cares about the carbon footprint and comfort in a mattress - would be amazing if they continued with this and certified as a B Corp or similar (as some competitors have done).”

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Posted 2 years ago

“Fantastic service from start to finish.”

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Posted 2 years ago

“We bought a new bed (dahlia king) and the montadale mattress. Loving my new bed! Had a great experience going into their showroom and trying mattresses and seeing beds and sample colours.”

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Posted 2 years ago

“Always impeccable - always swift helpful service both through the order process and assembling - highly recommend”

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Posted 2 years ago

“The whole experience from first visiting the showroom has been excellent. The frame was slightly delayed and we had to alter the leg shade with late notice but all went well and we would have no hesitation in recommending.”

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Posted 2 years ago

“Received lots of fabric samples via post, and super happy with fabric I chose. Went to showroom - super customer service (even returned a scarf I left there) and beds look exactly as online. The delivery was as requested, and they constructed in the bedroom so didn't damage staircase or walls on way up. Very happy with everything. Bed v comfy (got B and S mattress too). Was concerned mattress may slide on base but does not at all. The mattress was cheapest range firm, and it's just right for me - was pleased I'd tried out all the mattresses first.”

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Posted 2 years ago

“The bed is great - we love the fabric and comfy headboard as well as the storage drawers. The team have been very helpful, right from advising on the bed itself to arranging the delivery.”

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Posted 2 years ago

“Excellent customer service. Really high quality products too. They really know what they are talking about and were brilliant at guiding us through mattress selection. The bed is excellent too. Strongly recommend getting over to their showroom where you can see a lot of what they offer in person. Delivery and installation was seamless and professional too! Can't fault them!”

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Posted 2 years ago

“Over the moon with the Lupin superking ottoman bed! The quality is impeccable. The store is well worth a visit to browse the vast range of fabrics and bed designs. The communication for delivery was excellent and the team that put the bed together were friendly and efficient. I'd highly recommend.”

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Posted 2 years ago

“This is the third bed we are purchasing from B&S and love them all.”

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Posted 2 years ago

“We went to the showroom and tried a few mattresses before buying. Good customer service from order to delivery.”

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Posted 2 years ago

“Such good service from start to finish. Less than two years ago I brought a top of the range memory foam mattress but it was so uncomfortable. A few months ago my husband found he had four fractures in his back caused by cancer so a comfortable bed was now a necessity. So we visited the showroom in Battersea and our needs were totally understood and catered for. Since the day the bed and mattress have arrived we have felt like we are sleeping on a cloud Thank you”

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Posted 2 years ago

“My partner and I went to the Button and Sprung showroom to check out a couple of beds we saw on their website. We ended up spending over an hour there, trying out all the beds and intensely debating which fabric and colour to go for. The sales team was very helpful and had all the time in the world yo answer our questions. We took lots of fabric swatches home and ordered our bed on the website, which was a very straightforward experience. Our bed was delivered earlier than anticipated by a very efficient delivery team who assembled the bed in no time. The bed is beautiful, we are so glad we could see it before ordering it. Having all the swatches available to take home really helped with the decision making. We love our new bed and are happy we bought from a British company that cares about the quality and craftsman shift of the products they make. Thank you Button & Sprung!”

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Posted 2 years ago

Hello, Thanks for taking the time to leave us such a thoughtful review :) I'll be sure to pass your lovely feedback onto the sales & delivery teams All best, Sophia

Posted 2 years ago

“Amazing service.”

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Posted 2 years ago

“Very happy with both the bed and the great service we received”

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Posted 2 years ago

“Great customer service and very pleased with how my new bed looks!”

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Posted 2 years ago

“Amazing experience - super friendly and knowledgeable. You receive a very personable experience with Button & Sprung which makes you feel like a valued customer rather than just another sale. We love our bed! It’s beautiful! We hope it stays with us for many years. Special shout out to Ruth who was particularly kind to us.”

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Posted 2 years ago

Hi Camila, Thanks for your review and shout out to Ruth:) All best, Sophia

Posted 2 years ago

“Couldn’t be more pleased with our bed! We visited the store before making an order to help us decide which bed to get, which was a great experience in of itself - staff were very knowledgable and we were well looked after with drinks etc. The online order process was very smooth and accommodating when I needed to delay my delivery. Delivery was on time, efficient and no mess left. Overall would highly recommend.”

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Posted 2 years ago

Button & Sprung is rated 4.9 based on 3,017 reviews