Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,972 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Button & Sprung. All of the staff in the showroom were extremely helpful and had good knowledge of the different bed frames and mattresses. I had to change the delivery date a few times and Button & Sprung were very accommodating. Delivery team were on time, very efficient and courteous. We couldn’t be happier with our new bed and mattress!”

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Posted 1 year ago

“Great bed, great delivery service, great customer service.What more can I say : )”

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Posted 1 year ago

“The customer service at Button & Sprung is second to none. Their showroom features all of their mattresses and they allow you to "test" them at your leisure. We purchased 4 mattresses and they were delivered within the time guaranteed and their deliverymen were professional and tidy.”

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Posted 1 year ago

“I have ordered several beds from Button & Sprung because the serve offered is impeccable and there is a wide choice of products. All the furniture is beautifully made.”

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Posted 1 year ago

“I chose to purchase from Button and Sprung, becasue I wanted a nautral fibre bed.”

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Posted 1 year ago

“Really happy with the bed frame, excellent service in store, so much choice in bed frames and fabrics.”

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Posted 1 year ago

“We had an excellent experience from start to finish at the Battersea showroom. We had plenty of time to try out the various mattresses without feeling pressured. Charlotte was very helpful and knowledgeable, and she helped us choose from a wide range of fabrics for our Ottoman. She also gave us a clear idea of the costs and delivery options. We were surprised to receive a call earlier than expected from the logistics department to schedule a delivery. The delivery arrived on time, and the two delivery men were very friendly and professional. They delivered and installed the new bed quickly and efficiently, and they cleaned up all of the packing material. We have been using the bed for almost a month now, and it is just what we wanted. We are very happy with our purchase and the service we received from the Battersea showroom.”

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Posted 1 year ago

Hi Rasmita, Thanks so much for this detailed review. I'll be sure to pass your feedback onto Charlotte. Glad to hear that you are enjoying the bed :) All the best, Sophia

Posted 1 year ago

“Really love my new bed & mattress and was especially happy with the customer support at Button & Sprung, from speaking to Matthew in the shop about fabrics and legs, to the delivery guys putting it together, I'm so happy with the service. I recommend visiting the mattress room to test out all of the mattresses, as I ended up with a different mattress to the one I had chosen online.”

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Posted 1 year ago

“Mattress and its base delivered on-time and installed extremely efficiently. The quality and comfort is excellent and we are so happy with our purchase. Would definitely recommend Button & Sprung beds.”

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Posted 1 year ago

“A joy to deal with. From having frames covered in my own fabric, to storing the beds when building works were delayed, nothing was an issue. Bed looks fantastic and delighted with the mattress. Can’t recommend enough.”

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Posted 1 year ago

“Great expert advice and customer service from start to finish. Highly recommended!”

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Posted 1 year ago

“Wanting to sleep in a completely natural bed with excellent comfort I was pleased to find Button & Sprung online. Unable to visit the London showroom I received very helpful guidance during a phone conversation to choose a mattress which would be “Goldilocks” right for me. I am delighted with both the Primrose bed and the comfort of the Drysdale mattress. From order, through delivery I was informed of progress all the way through. Don’t hesitate to use this shop.”

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Posted 1 year ago

“Easy to order, quick delivery and a nice bed. Perfect.”

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Posted 1 year ago

“I love my new bed base and mattress from Button & Spring ...and I received fabulous service from their team from start to finish. Very highly recommended!”

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Posted 1 year ago

“Button and Sprung showroom gave us the opportunity to explore the products. Employees were well informed and provided us with the information for us to make an informed decision on the right mattress for us. All staff were professional and gave us the time and information for us to make the right decision for us. The order was placed and we were updated with delivery notices. we were informed we would take delivery in 4 weeks. Buttons and Sprung were true to there word. Quality of bed frame and mattress is excellent.”

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Posted 1 year ago

“Beautiful mattress: Comfortable Soft No odour Supportive and firm without being hard and restrictive We are very pleased up to now and it’s only been a few weeks; we keep rotating the mattress as suggested. Much better than our Simba mattress that we had to return for so many reasons. Will highly recommend Button & Sprung. Great customer service and a pleasure to deal with.”

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Posted 1 year ago

“We have purchased 3 beds with different mattresses and are extremely pleased with the customer service pre and post order, quality of the beds and mattresses and the delivery/ installation service. The teams are very friendly, helpful and responsive. The mattresses are so comfortable! Such a good purchase.”

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Posted 1 year ago

“Ordered the bed by phone. Pleasant lady took the order. Notified of the delivery date and a week later the time the delivery would take place. Two extremely polite gentlemen delivered and installed the bed. All wrappings taken away. No problems at all.”

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Posted 1 year ago

“Beautiful bed made to order. Really sturdy and elegant. Excellent delivery and assembly too”

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Posted 1 year ago

“Excellent service from start to finish - and very happy with my new bed.”

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Posted 1 year ago

Button & Sprung is rated 4.9 based on 2,972 reviews