Buy It Direct Reviews

Name: Buy It Direct
Rating: 3.55

3.6 Rating 454 Reviews

65 %

of reviewers recommend Buy It Direct

Company Reviews

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Metrics

3.6

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Buy It Direct 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Buy It Direct 5 star review on 6th January 2023

Dave Kelly

Buy It Direct 1 star review on 13th December 2022

T Bergin

Buy It Direct 3 star review on 12th December 2022

Nikolas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, item well packed, good value. Can't complain”

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Posted 4 years ago

“Very satisfied. Fast alefficient service and item was well packaged”

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Posted 4 years ago

“Faster delivery than expected. Happy with product, exactly as described, great price.”

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Posted 4 years ago

“Ordered a bbq much cheaper than anywhere else but product just as good. Very fast delivery.”

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Posted 4 years ago

“Easy use site, delivery was ahead of time and product was as described - would recommend”

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Posted 4 years ago

“Purchased a console table. It arrived well packaged and early. It is much better quality than expected after straight forward assembly aided by clear instructions. Would definitely recommend.”

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Posted 4 years ago

“Great service and fast delivery”

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Posted 5 years ago

“The whole process of ordering online was simple & easy to do, I am a big fan of the electriq range so everything was that brand, ordered based on a new kitchen refit. Delivery service was excellent, there were many different delivery companies that delivered to my home & all were top class & in particular the guy delivering for Moriarity's, went over & above in this current enviroment.”

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Posted 5 years ago

“I've ordered/received 3 products with buy it direct Ireland over the past year now including during the lock down (we had to replace our fridge freezer). Have been satisfied with everything including delivery times. It always feels slightly risky purchasing online to me but so far, thankfully I haven't experienced any of the problems that I'm reading here as I go down through the reviews.”

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Posted 5 years ago

“Very happy with my new smart tv! Arrived so fast, and I’m perfect condition. The price was absolutely amazing too! I also ordered a velvet pink office chair, just perfect aswell!”

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Posted 5 years ago

“Very happy with my item I bought from Buy it Direct and even with covid19 it arrived on time ,would highly recommended them it had exactly what I was looking for.”

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Posted 5 years ago

“It was quick and easy to use ,had exactly what I was looking for and even during covid19 it was quick delivery. Would hightly recommend Buy it Direct....”

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Posted 5 years ago

“I was very happy with everything I received I have recommended you to all my friends and family again thank you for everything”

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Posted 5 years ago

“Bought 2 TV outstanding service very fast delivery and great products”

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Posted 5 years ago

“all was perfect so happy with my hood chimney, big Thanks for James Conway, great job and contact with the team”

Buy It Direct 5 star review on 25th May 2020

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Posted 5 years ago

“Great product and good service.”

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Posted 5 years ago

“Very good service. Arrived very quickly”

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Posted 5 years ago

“I found the price, product and delivery EXCELLENT. I shudder when I read some of the reviews but my experience was excellent in fairness.......”

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Posted 5 years ago

“Great communication and good information about what time delivery, great product too i am a happy chappy”

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Posted 5 years ago

“Efficient service and delivery”

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Posted 5 years ago

Buy It Direct is rated 3.6 based on 454 reviews