Buy It Direct Reviews

Name: Buy It Direct
Rating: 3.55

3.6 Rating 454 Reviews

65 %

of reviewers recommend Buy It Direct

Company Reviews

Questions

Metrics

3.6

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Buy It Direct 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Buy It Direct 5 star review on 6th January 2023

Dave Kelly

Buy It Direct 1 star review on 13th December 2022

T Bergin

Buy It Direct 3 star review on 12th December 2022

Nikolas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and superbly fast, efficient delivery. Would definitely recommend and will defo use this company again! Great service.”

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Posted 4 years ago

“It arrived earlier than expected”

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Posted 4 years ago

“Needed new tv. Chose one I liked. Good price Delivered within fee days. Great service 😊”

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Posted 4 years ago

“One of the best companies you could find on the net. So quick so reliable and products are top notch and at a good price.”

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Posted 4 years ago

“Price was right service fantastic would recommend too all its my first place to search from now on many thanks 😊👍”

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Posted 4 years ago

“Read a lot of mixed reviews but had an excellent experience. Just received my new sim-free Samsung S10 phone. Much cheaper than elsewhere and delivered very quickly (a day before due) with absolutely no hassle and great customer care!!”

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Posted 4 years ago

“Very quick service phone arrived within 2 days”

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Posted 4 years ago

“Delivery was super fast within the same week so this was brillant”

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Posted 4 years ago

“I bought electric fire was delivered early . Got sent notifications on tracking. Website easy to use will definitely be using again and product very happy with.”

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Posted 4 years ago

“Excellent service - delivery was earlier than had been advised when buying.”

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Posted 4 years ago

“All good. Prompt delivery. Very happy.”

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Posted 4 years ago

“Great products. Great service.. absolutely no complaints”

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Posted 4 years ago

“Easy site to use , fast delivery. Great price and products are working amazing !”

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Posted 4 years ago

“Excellent in everything. Sean O'Reilly Swords Ireland.”

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Posted 4 years ago

“Bought a Neff oven. Ordered on a Saturday and it arrived in Dublin, Ireland the following Friday. Excellent product and service”

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Posted 4 years ago

“Excellent fast service”

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Posted 4 years ago

“Great choice of IT hardware, with detailed descriptions and tech specifications. Efficient delivery. BID promised my laptop would be delivered to Belgium within a week - it arrived within a day and a half. VAT can be deducted at the moment of purchase. Planning to buy more hardware on BID.”

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Posted 4 years ago

“Very helpful on phone and product delivered very quickly”

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Posted 4 years ago

“Ordered a washing machine on Sunday night and it was delivered Tuesday morning. The delivery driver was very helpful. It was cheaper than AO.Com too. Can highly recommend.”

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Posted 4 years ago

“Ordered a bbq, it was delivered to Ireland 2 day's later. Wow great service.”

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Posted 4 years ago

Buy It Direct is rated 3.6 based on 454 reviews