“The microwave is exactly as described. Excellent service and delivery. I will order from Buy it Direct and will recommend it to my friends and family.”
“Customer service was really helpful and the communication was always fast. They provided options and solutions for my issue and followed me through the process.”
“We bought a 2- way induction hob and a microwave-oven combi which were delivered in 1 lot. On arrival the boxes were intact but we only opened the boxes after almost 2 months since the AirBnB location it was meant for wasn't ready yet. When opening the 2 way induction hob was completely shattered. From the.inside of the package there was some evidence that it had been a ( factory) packing error causing the damage. Even though we were way beyond reasonable claiming time Buy it direct - after some correspondence- send us a replacement at no costs which was well appreciated!”
“Bed colour is much lighter than the pictures in reality however I like it. Bed is excellent quality, and delivery service was good. I bought a second one since and I would happily buy from buy in direct again.”
“Great customer service, not just buying a product, also returning the communication was excellent, highly recommend, I would buy from this company again”
“I bought a beautiful mirror which was delivered in 3 days..A damaged item was replaced with in a few days..I had no problem making contact by phone and my replacement was delivered immediately.. I will definitely buy from this company again”
“Amazing customer service from this company. I cannot recommend them highly enough.
I had an issue with an item I bought, customer services dealt with it in a speedy and very professional manner.
Very happy customer.”
