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Buy It Direct Reviews

3.6 Rating 454 Reviews
65 %
of reviewers recommend Buy It Direct
3.6
Based on 454 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
2.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Buy It Direct 1 star review on 9th May 2025
Supreme Assets Recovery AT G Mail .com
Buy It Direct 1 star review on 9th May 2025
Supreme Assets Recovery AT G Mail .com
Buy It Direct 5 star review on 6th January 2023
Dave Kelly
Buy It Direct 1 star review on 13th December 2022
T Bergin
Buy It Direct 1 star review on 13th December 2022
T Bergin
Buy It Direct 3 star review on 12th December 2022
Nikolas
Buy It Direct 3 star review on 12th December 2022
Nikolas
28
Anonymous
Anonymous  // 01/01/2019
Excellent price and delivery on time. I would use this site again.
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Posted 1 year ago
Really fast service, good prices
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Posted 1 year ago
Quick delivery, very good and quick response to emails. Very helpful customer service team.
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Posted 1 year ago
From pick up to dropping it back to my have been fantastic I’m very impressed Well done will shop with you guys in a heartbeat.
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Posted 1 year ago
You have already read the good reviews, so here's another one. Top seller 5 *****.
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Posted 1 year ago
Great price. Fast delivery. Great tracking. 5 stars.
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Posted 1 year ago
Price,delivery, returns +replacement, all top class,highly recommended
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Posted 1 year ago
always good keeping business in Ireland and receive your post promt
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Posted 2 years ago
I had a problem with my purchase (nothing to do with buyitdirect) but the customer service were excellent in resolving the issue.
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Posted 2 years ago
Brilliant customer service couldn’t be better
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Posted 2 years ago
Excellent customer service. Professional staff.
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Posted 2 years ago
Full refund
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Posted 2 years ago
Great company to solve problems.very impressed
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Posted 2 years ago
Excellent customer service,we ordered the wrong item(our fault),and customer service looked after the return courier and refund in a brilliant manner,highly recommended
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Posted 2 years ago
Good value and communication and prompt delivery.
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Posted 2 years ago
Quick service from buy it direct would recommend and not hesitate to use them again. My order came without a remote control and when l notified them it was dispatched asap received it within 3 days.
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Posted 2 years ago
Quick service from buy it direct would recommend and not hesitate to use them again. My order came without a remote control and when l notified them it was dispatched asap received it within 3 days.
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Posted 2 years ago
Quick service from buy it direct would recommend and not hesitate to use them again. My order came without a remote control and when l notified them it was dispatched asap received it within 3 days.
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Posted 2 years ago
Customer service follow up was prompt
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Posted 2 years ago
I have bought a few things now from buy it direct and everything has been fantastic my latest purchase was an wall mounted electorates fantastic quality
Buy It Direct 5 star review on 6th January 2023
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Posted 2 years ago
Buy It Direct is rated 3.6 based on 454 reviews