“I am really disappointed : I have not received yet my order which was made the 28th of december. It was indicated 3-4 business days to receive it.
I hope to receive it very soon now.”
“Very small doll size tea set ..very disappointed in it as were my grandchildren... definitely not worth €30 euro each....tried to buy off smaller company but I'm afraid I'll be back to Smyths next year... only 2 star from me..”
“Excellent customer service!! I don’t live in Ireland and I didn’t know the store and the quality of the products. It’s perfect and they even write a wishing card for me when I asked them!”
“My experience dealing with byggebo was mediocre.
When we first went to buy our bundle the SA told us the bundle was over €200 less expensive than when we went to the till to buy it. There were also delays with our Cybex base that was never communicated when initially purchasing the bundle. I also was the one to contact them regarding collection as it was less than 4 weeks to my due date even though when I had rang they said my purchase was ready then they emailed to say the base was missing the week I was due to collect.
I had to make every contact regarding my order no one followed up with me.
All in all it worked out fine as we got what we bought but I wouldn’t purchase again from byggebo.”
“Very friendly and knowledgeable salesperson. I'm delighted with the Uppababy footmuff that I bought. It is so cozy for the baby now that the weather has become really cold.”
“I’ve ordered Snuz kot from byggebo. Only part of the kot / order was delivered, also with incorrect parts. Customer service is not replying to emails either. Avoid!!”
“Delivery took a lot longer than stated, I was not given any updates or made aware of the delivery delays after making my purchase. This is unusal in this day and age and left me disappointed with the service. The product was as described but I would be more inclined to shop elsewhere in future as the same price with better communication/delivery can be found elsewhere.”
“They not only have lovely baby things, but they are also extremely efficient. My order had arrived on a Saturday, less than 24 hours after placing the order.”
