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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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I took my Canon 5D Mark II in to get it repaired. As it turned out the guy behind the desk knew what to do to fix it and he did it there and then. Not only did he sort it out he also gave the sensors a quick clean for me too....there was no charge and it was done in minutes. He explained what I'd done to loosen the piece of perspex near the sensor. I bought a few bits of equipment whilst I was there....a black back cloth, a white back cloth, a spare battery, a new compact flash card and some ND filters. I was paying with vouchers (I had them in £50s) as they can't give change they worked out a discount so that I didn't lose out. I didn't feel rushed in buying anything, the guys were extremely helpful and I will be back again to look at the large displays. I was really impressed with the range of stock.
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Posted 10 years ago
The sale person, Matt, has been exceptionally helpful.
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Posted 10 years ago
I have found staff at Drummond Street informed, honest, friendly and willing to help. I have also been able to get discounted products there from time to time with the satisfaction of knowing they are backed by a fully professional retailer.
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Posted 10 years ago
Quick and efficient service. I will always, always say, though, that your customer service can be a bit aloof and not as accommodating for every type of customer. Think 'comic book guy' from The Simpsons.
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Posted 10 years ago
Excellent speedy service! Ordered one delivered the next. Really can't ask better than that...
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Posted 10 years ago
Very happy with purchase. staff very helpful. Good value.
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Posted 10 years ago
Staff member Tom was more than helpful with my purchase. Told me everything I needed to know about the delivery process and the time it would take to arrive in store. I recieved a phone call 2 days later to say that the items were ready to pick up. On the day I was picking up my products I was running late so rang ahead to say so, Tom and Adele (the members of staff working) stayed open an extra 10 minutes so I could collect my items. I ran from the station all the way to the store, I was a sweaty mess and they were fantastic, offering me water and giving me a chance to catch my breath as well as having a joke. EXCELLENT customer service and great members of staff. Will definitely be returning.
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Posted 10 years ago
Excellent advice and service with prompt delivery - very grateful
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Posted 10 years ago
I have used Calumet before so I trusted their service. On the most recent occasion I was again very pleased with the ease of ordering and speed of delivery - next day = next day! After my lens arrived I noticed the price dropped by £120 in a sale and the were good enough to refund the difference as part of their "Price Promise" How good is that!!!??? I love it when don't have to shop around for the best deal and Calumet make that possible every time!! Great work guys!! :)
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Posted 10 years ago
I ordered a Calumet waterpoof case and it came exactly as planned the next day. A very good service saving me a trip to the store
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Posted 10 years ago
Great customer service and speedy delivery (got it next day after placing order).
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Posted 10 years ago
First class guys!
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Posted 10 years ago
Excellent customer service from all the staff! will defintley be back :)
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Posted 10 years ago
Excellent customer service from Calumet, i rang up interested in some used gear, Jamie got me all the details on condition and from his description i ordered via the phone. The camera was exactly as described when it arrived (next day) and packaged extremely well at a great price. I can't think of anything Calumet could of done better.
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Posted 10 years ago
Bought a GoPro Hero 4 Silver, amazing service from Calumet as usual.
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Posted 10 years ago
I found the communication from Calumet first class. Keeping me up to date where my order was and letting me know the tracking numbers for delivery. My order needed splitting into two despatches and they were very accommodating in ensuring I get my deliveries as soon as possible. I would recommend Calumet for their professionalism in dealing with my order and the first class and friendly service they provided to me during the process. Thank you.
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Posted 10 years ago
Great customer service and helpful staff. Adele at the Birmingham branch was fantastic and a credit to your team!
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Posted 10 years ago
A busy-ish Saturday afternoon for the store, but we were told we would be seen to as quick as possible. The gent who served us was very informative and took his time with us to see we got what we wanted and didn't seem stressed trying to serve anyone else. Bought the camera and was told we would have to wait on the delivery, a little bit annoyed as we felt like kids at Christmas wanting it now! The gent gave us a rental with a lense as close to the one we had ordered to practice on. The rest of our weekend was bliss. Thank you for the great service!
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Posted 10 years ago
Quick delivery, good prices. Knowledgable staff.
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Posted 10 years ago
Yet again I have been delighted with the attentive care and sound advice I received on my most recent ( very successful) visit to Calumet.
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Posted 10 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews