canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.69

4.7 Rating 3,763 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

Questions

Metrics

4.7

Based on 3,763 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how canvasdiscount.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

canvasdiscount.com 5 star review on 3rd September 2024

305

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the results and received my order quickly. Will be ordering again.”

Helpful Report

Posted 5 years ago

“I will continue to order from this company again. Great quality prints and fast shipment.”

Helpful Report

Posted 5 years ago

“Very quick turn around and the picture was a nice quality. The only reason I didn't give 5 star is due to one of the pictures having a dent in it, I'm guessing from the pic on top, I'm not sure. I was able to go behind the pic and press it out so it's not so noticeable. Maybe better packing would be a good idea. Overall very happy with my order.”

Helpful Report

Posted 5 years ago

“I’ve ordered two canvases from this site in the last year and loved them both. They were amazing quality and look perfect on my walls. Will definitely be ordering more in the future!”

Helpful Report

Posted 5 years ago

“April 25th my order was placed (including 2 canvas prints for Mother's Day gifts). As time went on and the status of my order never changed from "in production" to "shipped" I sent several emails asking "Will I receive before Mother's Day or should I get a backup gift?" - I finally received an email, but did NOT answer my question. Just said how "sorry" they were for the delay. Took 3 more emails for them to finally say "no, you won't receive by Mother's Day". Thursday May 7th I called and was able to get someone on the phone. She looked up my order status and saw that all of my canvas prints were done, but the framed pictures were still in production. She told me that she was adding express shipping to my order at no extra cost and that my order would be shipped no later than Monday (May 11th). Nope! Nothing was shipped. Tuesday sent an email asking what the deal was....another "robotic" email apologizing for the delay. No email response EVER offered to check on what the hold up was. Today (May 14th) called again after holding for 30-35 mins. Spoke with someone who said the SAME thing the first girl told me about my framed prints still being in production. She continued to argue with me about how "backed up" production is. Never once tried to make ANY remedy. I expressed my strong dissatisfaction with their customer service to which led to her HANGING UP ON ME! Not ONE TIME did anyone offer to ship the canvas prints that are clearly ready while waiting for the framed photos. I have paid for my order IN FULL and I have ZERO product to show for it!! They keep blaming it on the virus situation, but are making NO efforts to remedy the delay or trying to look into why something is held up!! I will NEVER EVER order from this company again. Terrible customer service!!!”

Helpful Report

Posted 5 years ago

“I ordered my canvases April 15th, I kept checking my order status and it said it was still being made. After 3 weeks I called the company and I talked to a lady and she said they were already made and not sure why they had not been sent out already. So she said she’d do expedited shipping for my canvases and I should receive them in 2 days. Well 4 days passed and I still hasn’t received them, so I called the company back and she said she would contact the manger. And she said I would receive a tracking number by the next day. It was the next day and I didn’t receive a tracking number. I called the company and after 10 minutes it automatically hangs up. So I called again, was on hold for another 10 minutes. It hung up automatically again, so I called a 3rd time. I was on hold for 10 minutes and guess what? It hung up again on me. So I was on hold a total for 30 minutes and when I went to call a 4th time it said I had reached the company out of its service hours. So now I have to call again. Tomorrow will make a full month since I ordered my canvases. I’ve been polite, patient, and understanding while talking to customer service and waiting on them to ship out my canvas. But I feel like I’m going in circles. I’ve tried again today to talk to someone and been on hold for a total of 35 minutes and I called right when they opened. I DO NOT RECOMMEND THIS COMPANY!!!”

Helpful Report

Posted 5 years ago

“I used this company once and I was totally unsatisfied. I ordered four face masks and none of them came with the advertised string clamps to tighten them. Therefore, they are too large. In addition, one of the masks was smaller than the other three and does not fit my friend. It is like a child mask. I ordered a coffee mug and it is still in production after a week. It is also impossible to get anyone on the phone to complain or get them to correct the order. In addition, I had no luck with their email service. Good luck to anyone who uses this service.”

Helpful Report

Posted 5 years ago

“I was a little skeptical ordering from this site because of their reviews but I am so happy I did!! I am so impressed with my product. It was delivered on time and looks absolutely amazing!!!”

Helpful Report

Posted 5 years ago

“I am so pleased with the nine, 12x16 canvas prints we received in only 2 days from placing the order. We are using these prints for my son’s rehearsal dinner and later can be used in their new home or apartment. I will definitely be recommending Canvasdiscount.com to my friends and family, and I will most certainly use them again! Very Happy Customer!!”

Helpful Report

Posted 5 years ago

“Mostly satisfied...Easy to use site and quick ship. But I am disappointed that all the backgrounds are dingy gray even though they appear much whiter in my photos.”

Helpful Report

Posted 5 years ago

“I love canvas discount. I love the pricing and the quick and accurate delivery.”

Helpful Report

Posted 5 years ago

“Absolutely love my canvas!!!!”

Helpful Report

Posted 5 years ago

“Great price. Quick delivery. OUTSTANDING!”

Helpful Report

Posted 5 years ago

“it is very amazing.. LOVE love it”

Helpful Report

Posted 5 years ago

“Sent in a scanned photo of my Mother in Law holding my Husband as an infant. The picture is almost 51 years old. We were shocked at just how awesome the canvas print of it came out and how quickly we received it! My MIL passed away in 2015 and it’s the only baby pic of my Husband and his Mom together that we have. Seeing the smile on his face and tears in his eyes made it even more special! Thank you! Thank you! Thank you!”

Helpful Report

Posted 5 years ago

“Absolutely beautiful pictures and quick service! I will for sure be back and recommend to friends and family!! Thank you Thank you!!”

Helpful Report

Posted 5 years ago

“Still haven't heard or gotten replacement canvas.”

Helpful Report

Posted 5 years ago

“Very timely and the product is as good as the picture you send in.”

Helpful Report

Posted 5 years ago

“Easy ordering, canvas was packed well for shipment. Great clarity on my canvas from the photo I sent in. Will use canvasdiscount.com again in the future!”

Helpful Report

Posted 5 years ago

“Loved my 8x8 canvas photos! They were shipped and arrived in within the 5-7 business days and they were packaged nice and secure. I have gotten so many compliments on them.”

Helpful Report

Posted 5 years ago

canvasdiscount.com is rated 4.7 based on 3,763 reviews