Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,301 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Road Angel Pure mostly works well and is clear to see. However, there are quite a few instances where the road speed indicated on the device differs from the actual speed limit and often shows a higher figure than it should, which could lead to a speeding fine! Also, as a Road Angel Gem user, I was assured that the existing hard wiring would be suitable with an adaptor. That is not so, and I must now have the hard wiring replaced at considerable extra expense!”

Helpful Report

Posted 6 years ago

“Efficient order and delivery. May be an update as no signal at all being recognised on DAB car head unit and unfortunately the shop in Leicester seems to have closed.”

Helpful Report

Posted 6 years ago

“Cheaper head unit than anywhere else = good! Tried to make up the saving by charging me £120 for the fitting kit which I bought for £43 in total by going elsewhere = very poor”

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Posted 6 years ago

“Good price. Easy customer service. Decent product. Poor packaging. Just a plastic bag around the factory box. Happy with the speakers but one showed up with a broken surround.”

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Posted 6 years ago

“Didn't receive any confirmation via email of purchase until following day, should really be sent the moment a transaction is made. Also, DPD service left the unit with a neighbour without seeking permission/confirmation from me or them. Other then that the head unit arrived and the item was as expected hemce I would shop at caraudiocentre again in the future. Thanks.”

Helpful Report

Posted 6 years ago

“the part that goes on the window with a sucker on it I have had to replace twice first one replaced for free and the second one had to pay for also the power lead, the lead has split close to the entry to the plug just before the plug has had a malfunction wires split so await ing replacement which was supposed to be posted as to 17/12/18 not received not a happy person as things gone wrong”

Helpful Report

Posted 6 years ago

“Hi I am having problems getting the settings from my phone to the pure. I have sent 2 messages and got no reply.”

Helpful Report

Posted 6 years ago

“Alpine speakers arrived quickly but I later found same speakers on amazon £12 cheaper Also one speaker had a mounting lug snapped off in packaging I was not prepared to pay post to send it back and wasted time so I’ve just fitted with three lugs”

Helpful Report

Posted 6 years ago

“The unit could not be fitted to the particular vehicle due to extra equipment required namely ISOS cable and DABS antenna that I was not aware I had to be in possession of. This information should have been conveyed to me as I am inexperienced in this particular unit.for future customer satisfaction and of course sales, it would be a good idea to enquire that the customer has everything they need to fit the equipment”

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Posted 7 years ago

“Still waiting on delivery?”

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Posted 7 years ago

“Got my product and came with free air freshener, that was nice. What I didn't like was there was no way to cancel your order on the website, you're forced to ring them up. They can charge upto £70 for rejecting the order when it arrives and reserve the right to charge you £29.99 for collection. If your goods are faulty and the manufacturer deems that there is no fault found or your defect is down to customer misuse will be charged a No Fault Found Fee of £35.00. Basically only order if you have no plans to return it or cancel said order. Support is also pretty lame, when I rang the number they didn't seem at all interested or welcoming and despite the order not being dispatched wouldn't cancel it. I contacted them on Facebook and even though they saw the message they didn't reply till the next day.”

Helpful Report

Posted 7 years ago

“Beware - they use UK MAIL courier, who left package OUTSIDE front door without knocking, when I was at home Delivery was fast. Customer service v good when I needed to amend order”

Helpful Report

Posted 7 years ago

“The company they used for shipping were terrible , driver never turned up , we didn't get a card and he never returned that day as promised. Car audio center were helpful but also said this is normal for a Monday so that's why I'm giving three stars. I think it's important to change the shipping company so as not to upset your customers.”

Helpful Report

Posted 7 years ago

“Good price, choice of products”

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Posted 7 years ago

“I purchased two items from thism company, the cd player is pure class and arrived the next day. I then made enquires about a fitting kit for my vehicle and was assured that it was the dark grey colour,not the black that everyone else is selling, I ordered the fitting kit although I had two black ones already,it took about four days to arrive and ,yes,it was black. I was extremely disappointed and had to spray paint the kit,doesnt look as good as the factory grey kit but hey ho. The member of staff I spoke too was very helpful but still dispatched the black kit.”

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Posted 7 years ago

“Delivery was quick, prices not so competitive...found much cheaper elsewhere but too much hassle to get the price difference resolved.”

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Posted 7 years ago

“Don't know how but was sent two of the items hopefully the return postage will be refunded with second order money”

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Posted 7 years ago

“At present all I can say is rapid service and delivery however the box was dented and the stereo will not power up so I have just within 30 mins of getting it filled in a return request for refund. We shall see how good the return service is as well. Shame as good site and good price will probably buy again once this problem sorted”

Helpful Report

Posted 7 years ago

“Purchased a pair of InPhase speakers 13cm dia and a pair of speaker adaptors for them to to suit a Corsa B, while the adaptors fitted the door ok the speakers only picked up on 2 of thw holes in the adaptor. I emailes CAC to ask if thw adaptors were suitable for thw speakers which they said they were, obviously not, just rang sales dept. and thw reply was to buy some bigger speakers, not the answer i was hoping for!!!!”

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Posted 8 years ago

“Recieved the product next day, albeit late and only just cant blame Car Audio.”

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Posted 8 years ago

Car Audio Centre is rated 4.4 based on 4,301 reviews