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Car Audio Centre Reviews

4.4 Rating 4,031 Reviews

85 %

of reviewers recommend Car Audio Centre

Company Reviews

Product Reviews

4.4

Based on 4,031 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 11th April 2024

Car Audio Centre 5 star review on 26th November 2023

Robert Scott-Wilson

Car Audio Centre 5 star review on 15th September 2023

Car Audio Centre 5 star review on 13th January 2023

Car Audio Centre 5 star review on 7th January 2023

Car Audio Centre 1 star review on 3rd January 2023

Car Audio Centre 1 star review on 3rd January 2023

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and excellent price. One gripe though is that unit was listed as refurbished but stated in clear bold lettering on listing as being "New-Damaged Box". However the unit received clearly had "B-Damaged box used" on original box and had quite clearly been pre-owned as sides were scratched from fitting and warranty sticker damaged.”

Posted 1 year ago

“sent me a used damaged subwoofer , but was refunded quickly when returned”

Car Audio Centre 3 star review on 14th October 2022

Posted 1 year ago

“I would have hoped with such an expensive device and subscription model that the customer service would be better than it is. I had a couple of questions on my two devices that normally I could have self-served by logging onto my account online. Unfortunately all my history was not available so I had to contact Road Angel for support. I am still waiting for a response a week later. As for the devices themselves, I have two issues, the first is about reliability, I have had to repair/replace bit of my devices a year or so after the warranty had expired and the second is that I have noticed that the prevailing speed limit in a particular area is not accurate, which means neither would be the alerts. (Today I drove though Surbiton and Kingston which is a 20MPH area, my Road Angel reported most of the time that I was in a 30 MPH zone. (Interestingly my BMW and Waze reported the speed limit correctly) Having said all of the above I have had Road Angels since they were first launched and have saved me from fines numerous times. If the reliability, accuracy and service levels don't improve however, I am not 100% sure I will renew the subscriptions when the expire next year.”

Posted 1 year ago

“Had problems with my just 12 months old sat nav first guy I spoke to was no help at all think second guy was the same no help third time different person was more helpful cost £70 for new card got to ring again no return address for old card yet to try updating maps hopefully it'll work this time”

Posted 1 year ago

“Had to buy a new SD card for updated mapping on my Snooper Truckmate navigation as I was told my old one was corrupted for some reason. Like a previous review stated so much for lifetime updates, and after shelling out £80 for new SD card I now have no speed camera warning data. However I paid for next day delivery and it did arrive the next day as promised.”

Posted 1 year ago

“good packing and some times good prices for branded products. never received the freebie air freshener. they haven't sent them in previous years order ether. watch the prices, sometimes the sale is good but they always have a sale on, its marketing bs. so i price check instead. currently good prices for some things that are discontinued. responded to questions about products previously. did take a while i think. always used paypal when ordering for protection.”

Posted 1 year ago

“I have had to buy a new device because the software is no longer supported. I wish I could have been informed by Snooper. Instead I tried to carry out updates, which weren't accepted, so making my device unusable.”

Posted 1 year ago

“Excellent service. I had a few questions and the assistance and level of service I received was excellent. Very pleased.”

Posted 2 years ago

“I paid for the part It turned up . No issues”

Posted 2 years ago

“Slow delivery after order placed”

Posted 2 years ago

“Ordered a snooper unit .delivery was first class . Major problem the unit did not work , discovered the SSD card was blank so no software. A call to customer services fixed the problem by sending a new card loaded with the software .The action was prompt but took a couple of days for delivery. The unit now works just sad that somewhere along the line the boxed unit had not been tested before packing.”

Posted 2 years ago

“Bought an amplifier inphase 3001d delivery was amazing next day literally less then 24hr to deliver waiting 2 weeks to have my enclosure built paid for a professional to fit the amp and it self combusted after a few moments of use not happy rang them to be told to do an online return so did that no reply had to call them again to get the reply I was needed so sent the amp back still no contact very frustrating with the lack of communication”

Posted 2 years ago

“It never came with a wiring harness and I'm struggling to find one. I'll keep looking but not having much luck..”

Posted 2 years ago

“Ordered an new SD Card via Snooper. Came down in time expected (6 days). Snooper charged £7.95 delivery to Jersey (for a tiny SD card...) Very expensive. Not sure who creates the delivery cost but a stamp would have been less than £1. someone is making a lot of money here.”

Posted 2 years ago

“although arrived on time, put new snooper chip in and within an hour stopped working, and snooper will not start up. I was told all I had to do was swop the micro chip over,seems snooper has frozen”

Posted 2 years ago

“Fast delivery no issue with the product,unfortunately it doesn't fit and will need to be returned.”

Posted 2 years ago

“I can't judge literally the product yet as I'm still looking for someone to fitt it but so far the service order went very smoothly and 3 days waiting also for the best price on the Internet. Feel thankful. One quiet embarrassed moment when I've had open your air freshener gift with my kids and we actually couldn't smell anything, absolutely anything....😄 Even the rest of the family and friends 😄 some people complained on the reviews that the promised gift didn't come up at all so I was so curious if I'll be the lucky one and then...😄 What is wrong with you guys 🤣? Just cross out or change the gift maybe 🤔 ?”

Posted 2 years ago

“The product works as it was expected. It does not memorise favorite stations if you want to. The email of the tracking service did not have any link or tracking number. The email for customer care did not work and it bounced when I reported. I called the customer care and the sales team person ( Mr. Curtis) provided me the tracking number and the product arrived the next day as he suggested. I am happy with the product.”

Posted 2 years ago

“purchased micro card for my snooper sat nav, it use to be about £20.00 is now £ 57.94. Really. Apparentley company was brought out by other.”

Posted 2 years ago

“You haven’t 6900 can’t hear it in the cab when driving didn’t reroute me if hold up in front of me Like I was told by your salesperson all in all it would have been better if I bought a Tom Tom truck sat nav this is my fourth snooper and it’s the worst I’ve had”

Posted 2 years ago

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Car Audio Centre is rated 4.4 based on 4,031 reviews