CareCo UK Reviews

Name: CareCo UK
Rating: 4.15

4.2 Rating 189 Reviews

78 %

of reviewers recommend CareCo UK

Company Reviews

Questions

Metrics

4.2

Based on 189 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how CareCo UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CareCo UK 1 star review on 7th January 2023

Mrs M Baker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hull store very good! thanks”

Helpful Report

Posted 3 weeks ago

“Bradley at the Stoke store was extremely helpful and made it a pleasure to do business with. He answered all our queries and further explained how to get the best from our new purchase”

Helpful Report

Posted 3 weeks ago

“Wheelchair just what we need! Thank you”

Helpful Report

Posted 3 weeks ago

“new Stoke store is just what we needed and i am really happy to visit and be a customer... now looking at a new scooter for summer.”

Helpful Report

Posted 3 weeks ago

“Caro cardiff spot on. Would deal with them again. Dealt with warehouse previously but would rather stay wuth Cardiff. Thank you Steve. Wheelchair looked at and being returned today .”

Helpful Report

Posted 3 weeks ago

“would buy again!! well done CareCO for efficient service”

Helpful Report

Posted 3 weeks ago

“super service from the best in the business, I always recommend CareCo and am happy with how they treat me.”

Helpful Report

Posted 4 weeks ago

“Value for money and mom is really pleased with the new product, not something that I had looked at before but really pleased.”

Helpful Report

Posted 1 month ago

“Super prices and super service! What else… go CareCo 👍🏻👍🏻”

Helpful Report

Posted 1 month ago

“We were served by Abigail at Sheffield CareCo. its not the first time we have been there and bought items off them. She was very good, and knew all about the rollators that we had gone to look at. We came away very happy with the outcome. We received the new rollator the following day, which was amazing as we only ordered it around 12 midday. A very good company and showroom at Sheffield. I can recommend them to anyone. Vincent Webster”

Helpful Report

Posted 1 month ago

“Nice scooter - really helping me get out and about, sure to buy a bag to put my shopping in.”

Helpful Report

Posted 1 month ago

“Marina at the Maidstone branch was very helpful in selection of a new folding scooter and enabled all the tests, inside and outside the shop (trial use on hill) we requested. Explained all options for extended warrantee and insurance but was not pushy. Standard delivery accepted and item was delivered the following day. Scooter now up and in use with no problems and making life much easier.”

Helpful Report

Posted 1 month ago

“simply the go to place for Mobility product. love the new store in Stoke.... will be back”

Helpful Report

Posted 1 month ago

“CareCo served my mum with love, care and attention! :-) really happy with the service and would defo recommend them to anyone.”

Helpful Report

Posted 2 months ago

“We really love the products in store, will buy from Care Co again.”

Helpful Report

Posted 2 months ago

“super product, super price!”

Helpful Report

Posted 2 months ago

“Excellent Customer Service from the top down! I recently had an issue with my mothers wheelchair and had input and support from the top down - including the CEO and the Product Manager who took a personal interest in getting my mother mobile again. They were even responding immediately to emails in the evening and weekends, getting me easy to follow instructions to remedy the issue asap and keeping in contact to ensure the issue had been fixed. Excellent company, excellent service and excellent management - leading with customer service at the heart of how they do business - with the company following from their amazing example. Thanks to all of you my mother is mobile and happy again ... well done !!!”

Helpful Report

Posted 2 months ago

“A1 👍🏻😊👍🏻😊 Thanks once again CareCo”

Helpful Report

Posted 2 months ago

“Nice handy grabber, used DpD also which always makes me feel more confident in a company. Will do business with them again!”

Helpful Report

Posted 2 months ago

“my scooter is super cool and I just love the purple colour - more modern colours look so much better! thank you.”

Helpful Report

Posted 2 months ago

CareCo UK is rated 4.2 based on 189 reviews