CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 2,126 Reviews

88 %

of reviewers recommend CareMax

4.5

Based on 2,126 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product, just what I expected, and fast shipping.”

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Posted 2 years ago

“Great service, fast shipment quality products”

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Posted 2 years ago

“Good communication, quick delivery”

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Posted 2 years ago

“Happy and I used it everyday.”

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Posted 2 years ago

“Looks good l haven't used it yet”

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Posted 2 years ago

“Fast delivery and ease of purchase as well as an excellent product for a good price”

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Posted 2 years ago

“Service was quick and product good.”

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Posted 2 years ago

“I was very satisfied with the service that CareMax provided me. The delivery was very fast and efficient. Item exactly as advertised.”

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Posted 2 years ago

“Just ok. The shipping took ages. 12 days later I finally got the product. Other than that it’s an online shop.”

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Posted 2 years ago

“Excellent prompt service Thankyou”

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Posted 2 years ago

“The EMS does not do as it’s supposed to and it also appears EMS is set to TENS function. TENS might be set to EMS function…neither work in the fashion they say do we think they’ve been programmed in reverse. Not worth the money.”

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Posted 2 years ago

“Tens machine works well, electrode pads are nice and sticky... what's not to like?”

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Posted 2 years ago

“Efficient service”

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Posted 2 years ago

“good fast service”

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Posted 2 years ago

“They arrived in good time. Very comfortable to wear.”

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Posted 2 years ago

“Hi there, I have tried contacting you via multiple channels 1. Chat - no repsonse as yet 2. Email - no repsonse as yet 3. Facebook Messenger - no response yet 4. Phone - got a message that you are unable to respond because you are doing stocktake ?”

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Posted 2 years ago

Hi Darren, We responded to your email on 10th Jul, sorry about the delay in the response.

Posted 1 year ago

“The item is has a expiry date of 2022.”

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Posted 2 years ago

“Excellent service and prompt response to queries”

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Posted 2 years ago

“Paid express shipping on a Friday lunchtime. Item was not sent till Monday. Finally arrived Wednesday. Incorrect item sent. You refuse to send correct item until you receive the incorrect item back. Despite being able to track it Not impressed. Just glad it was not an item that we needed in a hurry. Will see if and when correct item arrives. Refund of express shipping should have been the minimum offered”

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Posted 2 years ago

“Very prompt service. Easy to order online.”

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Posted 2 years ago

CareMax is rated 4.5 based on 2,126 reviews