CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,807 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am mostly happy with the product, however the wall charger was the wrong one, not made for Australian powerpoints. Pretty bad since the website is Australian. There was an additional wall adapter sent with product however adapter was not the correct type, i sent emailed letting caremax aware of my situation and was simply sent a link to an ebay site where i could purchase the correct adapter with no intention to reimburse.”

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Posted 5 years ago

“Delivery took too long.”

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Posted 5 years ago

“Caremax promptly responded to my email in which a specific item needed to give an attention. Its reply gave me a positive assurance that my concern will be resolve sooner than I think. Thank you for a very good customer service.”

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Posted 5 years ago

“Service was quick and reliable”

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Posted 5 years ago

“Service was quick and reliable Product has been ideal for training. Well worth the buy”

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Posted 5 years ago

“Great service, quick delivery.”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“Delivered in good time (about 5 days including weekend). Service is great and the website is easy to navigate. I can rely on this company. The product is exactly as described.”

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Posted 5 years ago

“Easy to order and prompt service, item looks very good, not yet tried it impressive”

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Posted 5 years ago

“Good products and great service”

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Posted 5 years ago

“Absolutely love this device! Only had it a few weeks but have already used it so many times. Totally worth the small amount I paid! Could not highly recommend enough!”

CareMax 5 star review on 17th October 2020

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Posted 5 years ago

“Good service,good info,good product.”

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Posted 5 years ago

“Works as expected”

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Posted 5 years ago

“Really happy. Quick postage, works super well.”

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Posted 5 years ago

“Product is as described, quality seems to be good and delivery was exceptional.”

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Posted 5 years ago

“Quick shipping and great product thanks!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Excellent service. Speedy processing and shipping of my orders.”

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Posted 5 years ago

“This definitely gets the heart working and makes you work harder to get maximum results but with the level of intensity you can choose from makes it a great training companion if your a novice to a world class athlete.. Love it Teeman”

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Posted 5 years ago

“Compact and portable.”

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Posted 5 years ago

CareMax is rated 4.5 based on 1,807 reviews