CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,806 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to know about returning faulty item.”

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Posted 3 years ago

“Excellent and fast service”

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Posted 3 years ago

“Great product, extremely quick shipping.”

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Posted 3 years ago

“Purchase was easy and communication after purchase online was good.”

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Posted 3 years ago

“Great service, and product arrived within the week”

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Posted 3 years ago

“Like the small size, clean looks and best of all, the option to use micro-USB power cable instead of batteries”

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Posted 3 years ago

“Very quick shipping and answered all my questions. High quality Hulas!”

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Posted 3 years ago

“Great product. Great communication. Easy to order products and very informative information.”

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Posted 3 years ago

“Excellent quality product. Easy to use and IMG_6247.PNG. Fast delivery...thank you !”

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Posted 3 years ago

“Great service. Arrived well before the date advised”

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Posted 3 years ago

“Speedy delivery”

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Posted 3 years ago

“Order came fast and in perfect condition”

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Posted 3 years ago

“Great service and fast delivery. I really recommend this company.”

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Posted 3 years ago

“You sent me the wrong product. I decided to keep it in the hopes of one day being able to use it, but as I live overseas I didn’t have time to lodge a complaint, especially since the only way way to contact you is in writing. I even took a screenshot of the gel pads I ordered, where it described the pads as having a particular feature (a button that can be attached the these wires) and the ones I got were completely different and have no button and can in no way be attached to my TENS machine. Very unimpressed. I also got an email NINE days after ordering them, to say they had been shipped, despite the website saying that they would ship products over $20 the SAME DAY. Super unimpressed.”

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Posted 3 years ago

“Excellent service, no issues at all.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“The delivery took longer than anticipated.”

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Posted 3 years ago

“Outstanding service and communication”

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Posted 3 years ago

“Making this review as they give a 10% discount to offer a review. I purchased this unit and it is very silent. Seems good.”

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Posted 3 years ago

“It arrived within the 8 working days though the tracking function was a little misleading”

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Posted 3 years ago

CareMax is rated 4.5 based on 1,806 reviews