Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,027 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,027 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Carethy 1 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

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“Don't buy anything from carethy. No reply, nothing delivered, no refund yet. Have submitted dispute transaction to my bank, hope to get my money back. They are one of those scammer website.”

Helpful Report

Posted 4 months ago

“My order was listed as 'processing' and it's nearly a month since it was placed. Carethy have ignored every email and now my account isn't accessible. I have to conclude this is a scam company andy money has been lost. **Do NOT buy from this company **”

Helpful Report

Posted 4 months ago

“Ordered around $120 worth of stuff from in.carethy.net The delievery time was showing around 9-12 days on their website. I ordered directly through my credit card . As their website was very well mantained and I found this site through google search in shopping , infact the google was recomending this site . So there was nothing doubtful about the website so I ordered. The first 20 days the status of my order was "in processing" . So I decided to write them reminders but no responce . After around 20 days and 8 reminders , I got a responce that the order has been cancelled and they are processing my refund . At that point I had read so many articles about Carethy doing same thing will lots and lots of people , I thought I was being scammed . They cancelled my order without giving any reason , and to my surprise when I was expecting my refund they gave me my refund in points (10% extra) . What can I do with points ? if I re-ordered , my order is going to be stuck and I will have to start all over again .So I wrote them back that I don't want my refund in points but I want them back to original source of payment i.e. my credit card. this time it was a quick responce , they said ok please wait for 14 business days and you will get the refund . The points in my account disappeared and my hopes againg started getting high. After 22 days from here I again reminded then that I didnt get my refund. All they said was we have raised a complaint to the concerned department about the same . Again after few days I wrote them back asking what response their department gave , but they said as soon we will get a reply from them we will let you know . thats it for now .. will update you if I get any response . But sometime I feel how can they pull off such a huge scam for so many years without getting shutdown and also google is recomending their products in the top list ? Also I think they are updating their products every moment and offering deals and coupon codes every other day ,Just mantaining such a website in this was is no way a scammer can do . I am in great confusion .. May be in some countries it has a bad service but its the same group and people are complaning all over the globe . Or may be theyscam only those who pay them direct payment like I did , not involving any 3rd party like PayPal. Lets watch ..”

Helpful Report

Posted 4 months ago

“Just read all the review about this 'Carethy'!!! but is's late! I was so stupid, I placed the first order 3month ago, didn't arrive the goods, I contacted them, they replied that saying on my second order they will give me 10% discount, I trusted and ordered other goods again from them, higher the amount more than first ofder!! Now almost 0ne month past, nothing arrived!! I should have checked reviews first before order from this fake site, absolutely is scam!”

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Posted 4 months ago

“SCAMMERS DONT BUY ANYTHING U WILL GET SCAMMED AND REALLY EXPENSIVE DELIVERY PRICE AND PLUS THEY DONT SHIP ANYTHING TO U”

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Posted 4 months ago

“they dont send my refund I ordered a product that they did not stock anymore and instead of informing, they just let the order pending with no cancelation/refund communication. It has been more than a month now and I have not received any refund. They never answer emails and there is no phone number you can call. Do not buy anything in this company is a complete scam”

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Posted 4 months ago

“Scam!!! It's a scam company taking money from people.”

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Posted 4 months ago

“Really bad company don't buy anything from them. They will not answer at all, just take your money and ignore you.”

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Posted 4 months ago

“DON'T BUY from carethy. Didn't receive my makeup order nor do they reply to emails or customer service centre dept. I am very disappointed in this company. I wished I'd read reviews before wasting $60.00 +deliv fee”

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Posted 5 months ago

“SCAMMERS! I suspect that the "positive" reviews were fabricated by carethy scammers themselves.”

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Posted 5 months ago

“it's been more than a month and my order is still not delivered. I have contacted customer support several times, but I have not received a reply.”

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Posted 5 months ago

“Scam Scam Please don't buy anything from them , They never send you a product and they never answer you”

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Posted 5 months ago

“I have been trying to contact customer service for over a month now and no response what kind of thiefs are you_”

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Posted 5 months ago

“Don't order anything from them, they don't send any item”

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Posted 5 months ago

“Frauds and liars. Furious I have lost money because if these scam artists.”

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Posted 6 months ago

“I have ordered goods from this fake company,never received my purchase!!! Impossible to contact this thriving company. Something needs to be done to prevent being caught up in this SCAM!!!!”

Helpful Report

Posted 6 months ago

“I ordered on 16.9.2023 for 136 Euros. After a month no delivery, no response on emails from customer service. I asked to refund money several times. On 14.10.2023 there was a response from customer service, that they inicialized refund and this will be completed after 14 working days. I have no money. No products to these day. I highly recommend not to buy from this company.”

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Posted 6 months ago

“DO NOT order from this company. They take your money and do not send you any goods. Totally fraudulent!”

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Posted 6 months ago

“Placed en payed my order on 2 oktober 2023 ordernumber PHA-NL-2310021035084d411 i still have no order recieved. After many messages that i have send, no response on any message i have send. I have asked for my money back, and have not recieved my money back. Terrible stealing company”

Helpful Report

Posted 6 months ago

“There should be a no star option. Ordered a 200ml aftershave for my son it was an incredible price but that should of been a red flag 🚩 my sons birthday came and went a month passed with me messaging and getting no response if only I’d known it was from Spain or seen the terrible reviews of this company it would of saved me a lot of upset as waiting for something special to be be delivered by a certain date and it not arriving and the not knowing has been stressful.I did get a message they were out of stock and to choose something else I replied to be refunded immediately after hearing nothing I contacted my bank and was told I probably would not get my £66.80 back as your purchase has to be £100 or over but I was lucky I did and I’m so great full, that was my money they took and I got nothing for it. Please please do not buy from this company and think twice before entering your card details please stay safe online.”

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Posted 6 months ago

Carethy is rated 1.4 based on 1,027 reviews