Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,028 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,028 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

+34851 000 530

Email:

experience@carethy.net

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Carethy 1 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have no complaints about this company at all. I ordered soaps on 10th November and received them today 18th November. Tracking was spot on and I will certainly deal with them again.”

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Posted 4 years ago

“I’m not understanding why everyone has such negative reviews. These reviews seriously freaked me out since I read them after ordering my product. Well guess what.. the service from Carethy was AWESOME! I received my product within 2 weeks of ordering. Coming from China I expected it to take much longer.. I am a very pleased customer and recommend their service for all your personal needs.”

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Posted 4 years ago

“The best place to buy everything”

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Posted 4 years ago

“Sorry to hear everyone's reviews. It hasn't been my experience with them. I've beej purchasing with them since 2017 and my products always make it on time. Hopefully they will continue doing it. Never have had to call or contact customer service. I appreciate the product they sell since I can't find it in the USA. Thanks”

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Posted 5 years ago

“I only read the reviews about Carethy after I'd ordered, so was naturally a bit worried whether I'd actually receive it. The company sent me an email with a tracking number on so I could see the progress, and it came today, earlier than I expected by a few days, I'm very happy with the perfume. Thanks Carethy, I'll definitely be ordering again.?”

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Posted 5 years ago

“Despite reading the negative reviews, I placed an order on 05-07-18 and received it on 05-22-18. I was extremely pleased with the price and the accuracy of my order. THANKS CARETHY!!!”

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Posted 5 years ago

“Após fazer a encomenda vim ler algumas reviews e fiquei super preocupada, achei que também teria sido enganada e que nunca iria receber as minhas coisas. Mas acabaram de chegar, super rápido e vivo em Hong Kong!! Fiquei super feliz.”

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Posted 6 years ago

“When i read reviews i was afraid that it is scam. Than i wrote to customer support, no reply…. But i have received it!!! But after one month) still i am very happy that i get it)”

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Posted 1 year ago

“Hi Everyone, Please read till the end. Late in writing a review but had to do it. I called for a few products and while paying it was mentioned that I will recieve my products on 3rd or 4th November 21'. I did not recieve my products on the dates mentioned so I wrote to them and they replied saying my products are still to be shipped so I waited and did not get my products for another week and because I had read bad reviews about Biuky I thought Iike others I also have lost my money but, to my surprise one fine day, about a week or more later I recieved my products. I know they are late in responding but I will still recommend Biuky as I got my products😊”

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Posted 2 years ago

Good morning, Thank you so much for your positive review. We are very glad to hear that, even though the delay on the order, which we beg you apologies for this situation, the order has been succesfully recieved. Do not hesitate on asking us any doubt you may have. Kind regards, Carethy Team.

Posted 2 years ago

“Reviews were so bad ,really upsetting ,however items arrives safely today.”

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Posted 2 years ago

Good morning, Thank you so much for your positive review. We are very glad to hear that the whole process was satisfactory. Do not hesitate on asking us any doubt you may have. Kind regards, Carethy Team.

Posted 2 years ago

“I wrote a negative review about 3 Weeks ago. Today I received the product which I ordered and it’s exactly what I wanted and can no longer find anywhere. It did take a long time to receive but I appreciate that the company did deliver!!!”

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Posted 3 years ago

Good morning, Thank you so much for your positive review. We are very glad to hear that your order has finally arrived. Please do not hesitate on contacting us through support@carethy.net in order to solve any problem you have or any information needed. Kind regards, Carethy Team.

Posted 3 years ago

“Took a long while to arrive and heard nothing in the interim so was slightly anxious having read the other poor reviews. HOWEVER, happy days- my order arrived. Thank you Carethy.”

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Posted 3 years ago

Hi, We can see that this order was delivered on 10/12/2020. Could you please confirm the deivery? Thank you. Sincerely, Carethy team

Posted 3 years ago

“The price of the products is quite low and attractive. My first experience with Carethy was great, from product selection, delivery and perfect condition. The second experience did not go so well because after 5 days of the estimated delivery time, I received an email stating that 2 products were not available. Still, customer support indicated products in the same category, so I could choose another one.”

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Posted 3 years ago

Hello, Thank you very much for sharing your experience. We´re glad to hear that even if the products were not available you were able choose alternatives which equally satisfy your needs. Enjoy your Carethy products and see you soon on our website! Kind Regards, Carethy team

Posted 3 years ago

“My one experience with this company has been good. I ordered DAOfood Plus capsules on Aug. 16, 2020. I got a notice the next day saying my order had been shipped. Then I came here to this site and read all the reviews saying it's a scam company and orders are never fulfilled. So I thought I got stiffed for $60 (with shipping). But 3 and a half weeks later, the product showed up. And that really is not unreasonable time for a parcel from Spain to Canada. They had estimated delivery to take just 10 days. And in fact it took 24 days. But it arrived, and that's the important thing! I will order from them again if I like this product and need more.”

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Posted 3 years ago

Hi Kim, Thanks a lot for sharing your experience. We are happy to hear that you received your parcel and that you´re satisfied with our service. We´re already working on the improvement of our overseas shipping logistics. Thank you for your trust and we hope to see you soon at Carethy. Regards, Carethy Team

Posted 3 years ago

“Placed an order 2 weeks ago before I read the reviews and was extremely nervous after. Happy to say my order has just arrived. Taking away one star as packaging is a little damaged but products are intact.”

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Posted 3 years ago

“I had ordered for four bottles of Bach flower remedies. Received them safely. I was initially worried seeing the reviews of other customers. The response to my queries was good and finally the items were delivered. only concern was the packing was not proper. Luckily the items which were glass bottles were received in good condition.”

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Posted 3 years ago

“Placed my order and took about 14 days to receive it. Everything ordered was delivered. Great prices on sun tan oil less than half the price the supermarkets & pharmacies are charging and they say they include a 50% discount??? Only issue was delivery cost is expensive.”

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Posted 3 years ago

“After reading the reviews I was sure my parcel wud not arrive, Like a lot of people read reviews late, but my package arrived a few days late, but everything in it was perfect.”

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Posted 3 years ago

“Placed order before reading reviews for £75.00 consignment arrived 8 days later with everything in the parcel very happy with product and service only complaint was the parcel ref didn't work with the tracking site so was a little unsure if it would arrive”

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Posted 3 years ago

“Well, my order arrived sharpish..! I’m happy”

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Posted 3 years ago

Carethy is rated 1.4 based on 1,028 reviews