Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,052 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I fucken hate this company so bad honestly, I hope their stealing act stop why can’t we report them to google and then off the website, why can’t google get this website off from their Platform. They stole $100 NZ money and never returned it from December 2019 to February. Fraud and Fraud, Here’s my order PHA-NZ-200105161445e35. This honestly unacceptable.”

Helpful Report

Posted 5 years ago

“I ordered some electric air freshers in November they were due for delivery on the 11th never came contacted carethy said they were waiting on there suppliers to get back to them I asked for a refund it's now Feb 6 2020 and still no refund communication from them is shocking... The company is a complete joke and scammers...... Please completely avoid this place they will just Rob you”

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Posted 5 years ago

“What a joke this company is ,no returned emails and no communication requested refund due to poor communication and ,still no item received”

Helpful Report

Posted 5 years ago

“My credit card is charged but my order is always being processed even though they should have arrived yesterday. I contacted them to cancel my order and arranged a refund but no response! This company never does what it claims. It doesn't deliver its products, it doesn't reply to queries and the phone number posted on its facebook never gets through. It charges your credit card speedily though - a scam indeed! My order number is PHA-HK-200126153444cac and it is still under their forever processing stage. Why would this company still exist? Shouldn't the owner be sent to jail for fraud??”

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Posted 5 years ago

“They are reall m...ther f...kers Do not buy anythings here and try to report them of you can . They make million to steal poor people Scam scam scam”

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Posted 5 years ago

“Total scam. Still waiting for my order”

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Posted 5 years ago

“Thieves! They just take your money, and waste your time. No product delivered, no refund. After a few emails telling me my refund was being processed, they stopped responding to my emails. I made the order in September 2019. It’s now February 2020. They just steal your money”

Helpful Report

Posted 5 years ago

“Wish I had seen these reviews before i purchased an item from them.... Thankfully was only $50.00... Order was "on back order", so i requested a refund.... 3 months later, contacting them every week and hearing every excuse under the sun. After reading all the reviews i will give up...”

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Posted 5 years ago

“Scam scam becareful they are big stealers dont buy anything they steal my 62€ dont want to return. Scam scam scam”

Helpful Report

Posted 5 years ago

“Carethy does seem to operate as a scam. Like all the other reviewers I too have been scammed by Carethy. I made two separate orders but have been notified that a third order has been billed and sent though I did not make that order. Like most people writing, I also have received no reply to my complaints made via email. I also posted my complaint on their Facebook page. It seems they are not bothered by the bad feedback. For those considering buying a product from Carethy please take these negative experiences to heart. Also regarding my first orders, they did not arrive anywhere even close to their projected date of arrival. I have read Carethy’s replies to reviews here on this site, they seem to just copy, paste and then ignore Remedies in order to fix their crooked operation.”

Helpful Report

Posted 5 years ago

“I dont even want to give any rating to this site. Totally scammers. You order once and they keep taking money frkm your account every month and when you tell them its not the order that you have placed, they will reply with that it has been shipped now. And then place automated lrders again What a piece of pain this company is. Do not ever place order on this site.”

Helpful Report

Posted 5 years ago

“They are scam. Even they didnt any response now. I report somethig like report-scam-unauthorised-firm and contact my credit card company. Never use this website and i am so angry.”

Helpful Report

Posted 5 years ago

“I bought a kerastase product and send lots of emails and message and anybody send me my money back the product was all opened and in bad condition. Never buy to this company is a scam totally bad I still waiting for my money back”

Helpful Report

Posted 5 years ago

“Received email that my order has been dispatched but more than 2 weeks later still not arrived.Gave me a tracking number that does not exist.I don't believe this company even sent it in the first place.Just a scam.”

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Posted 5 years ago

“Never received the products nor the refund promised. Customer service is non responsive too. Please do not buy anything from this website.”

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Posted 5 years ago

“Received order but incorrect products, they offered me 50% refund but still waiting four yep 4 months and nothing, nor do they respond to my requests! Stay away from this untrustworthy business!”

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Posted 5 years ago

“paid online 03/10/2019 around 200 dollars, i did not receive my items neither my money back! I've been following up since then till now 22/01/2020 and either no answer or someone saying its in process Very frustrating and non direct”

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Posted 5 years ago

“Stealer stealer stealer becare full dont buy anything here. Or if you buy dont recieve report them here European Consumer Centre for help,”

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Posted 5 years ago

“I have never met such bad and unprofessional company! My item was not delivered, apparently they didn't have it on stock. No information about it after placing my order. So, I asked for refund. I waited and waited and waited... and I am still waiting.”

Helpful Report

Posted 5 years ago

“Seems to have the lowest price but add on HUGE extra fees for transportation. SCAM. It did not buy anything and then I read the reviews. Am SO glad I need proceed to checkout. Not worth even one star.”

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Posted 5 years ago

Carethy is rated 1.4 based on 1,052 reviews