CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,638 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recommend carfax on any vehicle you buy because that way you can found any history of the car”

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Posted 10 years ago

“Thanks to CARFAX !! I bought my honda 2010 with clean record history and excellent condition , carfax is a better help that I had :)”

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Posted 10 years ago

“We had shopped around and were down to a choice of two vehicles, we did a car fax on both and found that one had been involved in a collision and the other carfax was clean. We bought the one with the clean carfax and we love it. We also have the reassurance that we didn't get someone else's problem.”

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Posted 10 years ago

“I used car fax on the recommendation of someone to get information on a used car/rental I was going to purchase. I received instant results. Not only did it reassure me that I was making the right decision, it gave me detailed information that put my mind at ease. I purchased the car and could not be happier with it. Well worth the money for a report, because it could have potentially cost me a lot of money had I not used car fax.”

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Posted 10 years ago

“Before purchasing my car from a private dealer, we ordered a CarFax report. The report showed the vehicle had been in no accidents, and no recalls. That was great news. I will do it again when I purchase another vehicle.”

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Posted 10 years ago

“saved me from buying a lemon”

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Posted 10 years ago

“I was stuck between 2 cars.. On cost $1,000 more but it was a year newer so i didnt mind.. Had cash in hand ready to go pick it up. Then got the vin number and did car fax on both.. Turns out the better car was the other one.. In the end i saved more than $3,000.. Thanks car fax!!”

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Posted 10 years ago

“Carfax is so nice that even shows inconsistency in mileage. It's terrible to see a car that has mileage rolled back.”

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Posted 10 years ago

“Exellent App”

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Posted 10 years ago

“We purchased the 30 day edition of Carfax. We were looking to pay around $3,500 for a used vehicle. The first car we looked at, I wanted immediately. Thanks to the Carfax report, we found that the plates on the car had been switched to a newer year model vehicle. The second car we looked at had the mileage rolled back on the odometer. Woudn't have known without our Carfax report! The third car we test drove had been in a flood, but did the seller tell us that? NO, the Carfax report did! Finally we went with our gut and went to the dealership where we'd bought our very first truck. Clean report and two VERY happy customers!”

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Posted 10 years ago

“I was hesitant to purchase my wife's SUV. I was also hesitant to spend money on the Carfax to check the history. I did and found out more information about the car than the dealership knew. We purchased the vehicle and its been the best used vehicle we have ever had. Thank you Carfax. It was the best investment buying the Carfax!”

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Posted 10 years ago

“Thank you”

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Posted 10 years ago

“I checked 20-30 cars and was about the buy 2 of them. Thanks to carfax! They had a major accident. Now I own one, confirmed the vehicle history from Carfax before buying and the car is awesome. Thank you again... Carfax! Amol”

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Posted 10 years ago

“I looked at a few vehicles and Carfax saved me from a few. The last one which is a 02 dodge durango which had a good Carfax report. I strongly recommend Carfax to anyone and next time I buy a car I will be using it again. Chance”

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Posted 10 years ago

“I was look for me a truck and I found what I was look for on carfax.”

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Posted 10 years ago

“If you buy a car its good to run a car fax before its to late”

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Posted 10 years ago

“I was in the process of buying a 1997 Jeep Wrangler with 103,000 miles. It was in mint condition and the milage was really low for the year of the vehicle. I was filling out the paper work for it but I had a feeling that I should look up the Carfax of the vehicle. Well, I found out that it actually had 198,000 miles and I confronted the dealership about it. They claimed it was a lie and that the carfax wasn't true. So I got up and walked out. If it wasn't for Carfax, I would have made a huge mistake.”

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Posted 10 years ago

“I purchased a pristine 1992 Chevy Suburban. The seller had lied about backfees, a non-op status, and the smog stats. CarFax helped me prove the vehicle was a gross polluter and reverse our sale. I got my full payment returned, and avoided thousands of dollars in back fees!”

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Posted 10 years ago

“NOTHING IS BETTER THAN THE ORIGINAL”

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Posted 10 years ago

“I love car fox”

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Posted 10 years ago

CARFAX is rated 4.3 based on 2,638 reviews