CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.29

4.3 Rating 2,639 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,639 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carfax helps evrey one, it is so esay to ues and I trust carfax. Thank you :*”

Helpful Report

Posted 11 years ago

“I”

Helpful Report

Posted 11 years ago

“Thanks to Carfax I was able to get the best car available! The report helped me confirm the car had a single owner, was always serviced at the dealer, and in fact had very low miles on it. I am now confident my family and I can enjoy this car without worrying about hidden defects. Very pleased!! Thank you Carfax!! Luis”

Helpful Report

Posted 11 years ago

“I'm a single woman and sometimes skeptical about going into car dealerships to buy a car. Even though I felt comfortable at the dealership with the sales team, I wasn't completely sure that I was given all the information that I wanted to find out about the car. CARFAX helped to reassure me that I was getting a great deal and all the information I was looking for was available! Thanks so much! I tell everyone I know who is considering a purchase, to get the CARFAX!!!”

Helpful Report

Posted 11 years ago

“Carfax is a very important part of my car shopping because I was able to find a rather cheap Chevy cavalier, it also help fund out that a car a found that seemed to good to be true was in fact to good to be true and had been totaled twice previously and I was able to save money and find a car for me”

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Posted 11 years ago

“It's very good in information and clearance”

Helpful Report

Posted 11 years ago

“I found a Dodge Rumble Bee on Craig's list it was in the San Fernando valley, I live in Northern California, Vallejo. Approximately 400 miles. I knew that traveling that far was going to be risky and expensive, but by the pictures posted and the rareness of this truck I knew I wanted it. I decided to run the car fax report, this would assure me the history of the truck, then if the truck looked and ran as good as it looked I had a pretty good chance this truck was a good deal. The car fax revealed 4 previous owners 5 counting the person I was buying it from. The report showed no accidents, where the truck had been how many miles each owner had driven and work and repair history. The person I bought the truck from did not know any of the history of the truck, he thought the person he bought the truck from was the only owner? When I showed him the report he was surprised, he said he wished he would have run a report when he bought it. I believe this helped me negotiate a better deal or price as he could see I had done my home work on the truck.”

Helpful Report

Posted 11 years ago

“It's really helpful”

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Posted 11 years ago

“If it weren't for carfax we would have purchased a car that the odometer had been turned back!”

Helpful Report

Posted 11 years ago

CARFAX is rated 4.3 based on 2,639 reviews