Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,641 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,641 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“I ordered Butler's Irish Whiskey truffles and they came packed in nice little tins. The truffles are delicious and presented well with each piece beautifully wrapped. I will be ordering again soon. Thank you!”

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Posted 4 years ago

“Extremely good service and quick sending items. The web site is well done and easy to navigate and they have some lovely items for men and women. I was very pleased with the cardigan I purchased”

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Posted 4 years ago

“Product showed up crumbled. Offered refund. Still waiting.”

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Posted 4 years ago

“Nicely packed, quick delivery”

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Posted 4 years ago

“Always buy irish gifts for family from Carrolls when in Dublin and also at Christmas great selection and value”

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Posted 4 years ago

“I was very impressed with Carrolls Irish Gifts. The order arrived in a timely manner and was VERY well packaged! They pay attention to detail and want to make sure your items arrive undamaged. Definitely a huge plus! I also found the price to be very reasonable, especially with the free shipping after a modest purchase. My only complaint is that the sizes run small. But this is typical with European clothing and I should have taken my experience into account. I would recommend that the company post this on their site for American customers.”

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Posted 4 years ago

“Completely satisfied with my purchase.”

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Posted 4 years ago

“Aran slippers, hat and fingerless gloves were a hit with the person I gave them to. I love the wallets but they have yet to be gifted. The candles are pretty unfortunately one of the wick holders was split in two but it is not a deal-breaker. The scarfs were nice also Bottom line, really good value for money in my opinion and I will more than likely be buy from them again.”

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Posted 4 years ago

“I havn't received my package yet. I ordered it Nov.16th. I;ve been tracking it and the post office said its been everywhere except here. They sent it to an address in New Jersey and I live in Tennessee. Now i've learned that it has been sent back to the sender. It was an anniversary present for my wife which didn't arrive. Now i'm hoping it will be here Christmas but i'm very doubtful.”

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Posted 4 years ago

“Lovely gifts...shame about customer service online. Highly lacking! Such a shame, as I probably won't buy online with them again.”

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Posted 4 years ago

“The items I bought were so much better in person! The team sent me several updates as my order was prepared and shipped. They were quick to fill the order and considering it has to cross an ocean and a continent, I received my order quickly!”

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Posted 4 years ago

“Easy to deal with fast to respond to query and item sent and arrived quickly.”

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Posted 4 years ago

“Items ordered did not arrive in the specified timeframe. Only when I emailed and phoned did I get a dispatch email. Product were good quality when they arrived.”

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Posted 4 years ago

“Totally disappointed with order, chocolate balls were broken on arrival and no response to e mail sent reporting the damage”

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Posted 4 years ago

“All good,except the card with the message on it to say who it was from etc,was missing.”

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Posted 4 years ago

“Just great!”

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Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

“Our order arrived very efficiently in Australia. I was surprised that I didnt have to pay for postage. Thank you.”

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Posted 4 years ago

“Commande de 2 lots de bombes Bailey's. Dans l'un des lots, 2 bombes étaient en miettes.... Déception”

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Posted 4 years ago

“First-time purchaser through your website and a bit dubious here in Australia but the beautiful leather Guinness wallet, T-shirt and fudge arrived in no time with FREE postage! Amazing. Fabulous products, reasonably priced, quick delivery - what's not to love?! Thank you!!”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,641 reviews