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Carrolls Irish Gifts Reviews

4.6 Rating 7,760 Reviews
89 %
of reviewers recommend Carrolls Irish Gifts
4.6
Based on 7,760 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email
Read Carrolls Irish Gifts Reviews
More hassle than needed, you have to keep checking to make sure everything arrives
Helpful Report
Posted 3 years ago
Rugby shirt very nice. Disappointed I did not receive gift until after Christmas. Postage very slow considering I ordered it 2 weeks before Christmas.
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Posted 3 years ago
I was very pleased with one of my orders but there was a slight issue with quantity. I ordered two glasses but only received one
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Posted 3 years ago
Eigentlich bin ich zufrieden, aber doch enttäuscht, dass der versprochene Ersatz der zerbrochenen Tassen immer noch aussteht.
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Posted 3 years ago
Unfortunately late delivery meant that my mum didn't get her Christmas present until after Christmas. Having said that she was pleased with the gift.
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Posted 3 years ago
Gift arrived damagedand shipping says my parcel got shipped and is still in the US even though it’s not, it was just delivered two weeks later/ Unsure why it was shipped to US when I’m in UK from Ireland. Not environmentally friendly
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Posted 3 years ago
2 things: When i tried to change my order, your response was too late I was a little disapointed that all the glasses were the same design
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Posted 3 years ago
Thought delivery would be quicker, almost didn’t arrive in time for when I needed it, but it came and she took the gifts back to Romania with her , she was happy with her little reminders of Ireland!!
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Posted 3 years ago
Incorrect item sent. Could not resolve problem via on line chat. Left telephone message to receive urgent call back. No call to date (29/12/22). Item was meant to be a Christmas present.
Helpful Report
Posted 3 years ago
Good afternoon, I have had bad luck and my order has been lost. I am in contact with your customer service department so that they can send it to me again. All the best
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Posted 3 years ago
I bought a gift for a family member in the US. It was beautiful and arrived very quickly. I was disappointed however that there was no option to write a gift note so she would know who it was from and it also arrived with the price sticker on it.
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Posted 3 years ago
The gifts are great! The packaging was horrible, needed to pack more better. I ordered before and it was great when I received it, but last order one can of candies was open and damaged.
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Posted 3 years ago
There tend to be some delays and mistakes in shipping especially between Black Friday and Christmas but Customer Service always ends up fixing it.
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Posted 3 years ago
I have subscribed to the 12-month subscription box for my mother. The latest box received included a pair of Guinness socks, an Ireland ornament, a Gnome, a herb candle, a wine glass and a crushed item that I cannot identify...it appears to be a Guinness ornament but it is shattered into a million pieces. I never receive any notification of shipment or what is to be included in each monthly shipment.
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Posted 3 years ago
Nice assortment for true Guinness fans. Unfortunately, delivery was not smooth. First package was returned without reason. Package was sent again but it contained an incorrect item.
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Posted 3 years ago
Most of your gifts are good but I was very disappointed with the engraved whiskey glasses. No presentation box came with them and they were not the glasses you advertised on your webpage
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Posted 3 years ago
I was pleased with the products themselves and they were shipped in a timely fashion. I was NOT happy with their prices, especially when two of the items that I received (a set of earrings and a necklace) had a price tag on them that was 40% lower than what I was charged.
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Posted 3 years ago
Great hampers but would love more variety of Irish goods eg. Chef brown sauce, Coleman mustard, Barry's or Lyons tea Bisto gravy powder etc. Especially when sending to loved ones abroad these are some of the thing they cannot get in canada
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Posted 3 years ago
Good selection of items on the website but still haven't received my item from an order placed on 17th November. Based within Scotland so i acknowledge that my purchase is being sent to a non-EU country and recent postal UK strikes have been taken place. Hopefully it will arrive soon.
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Posted 3 years ago
Carroll High Street Belfast are selling items at different prices even when converted to Sterling. My online order was sent to wrong courier service had to ring and the lady in customer service was brilliant she had the order with me in days . Might be idea if u could offer click and collect in your Belfast City centre store .
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Posted 3 years ago
Carrolls Irish Gifts is rated 4.6 based on 7,760 reviews