Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: 57/58 Upper O'Connell Stret, , Dublin, 57/58 Upper O'Connell Stret, , Dublin, Dublin
Rating: 4.56

4.6 Rating 7,198 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,198 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 29th March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice assortment for true Guinness fans. Unfortunately, delivery was not smooth. First package was returned without reason. Package was sent again but it contained an incorrect item.”

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Posted 1 year ago

“Most of your gifts are good but I was very disappointed with the engraved whiskey glasses. No presentation box came with them and they were not the glasses you advertised on your webpage”

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Posted 1 year ago

“I was pleased with the products themselves and they were shipped in a timely fashion. I was NOT happy with their prices, especially when two of the items that I received (a set of earrings and a necklace) had a price tag on them that was 40% lower than what I was charged.”

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Posted 1 year ago

“Great hampers but would love more variety of Irish goods eg. Chef brown sauce, Coleman mustard, Barry's or Lyons tea Bisto gravy powder etc. Especially when sending to loved ones abroad these are some of the thing they cannot get in canada”

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Posted 1 year ago

“Good selection of items on the website but still haven't received my item from an order placed on 17th November. Based within Scotland so i acknowledge that my purchase is being sent to a non-EU country and recent postal UK strikes have been taken place. Hopefully it will arrive soon.”

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Posted 1 year ago

“Carroll High Street Belfast are selling items at different prices even when converted to Sterling. My online order was sent to wrong courier service had to ring and the lady in customer service was brilliant she had the order with me in days . Might be idea if u could offer click and collect in your Belfast City centre store .”

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Posted 1 year ago

“Reason not giving 5 star as glasses were broke when they arrived .Seriously who does not wrap glasses in bubble wrap for transport can't get my head around that in a to big of a box and only strawlike material to protect them”

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Posted 1 year ago

“i havn't received it yet. it got damaged at the carriers depot. i am waiting for the replacement.”

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Posted 1 year ago

“First of all I received a wrong order. I got the Guiness Golf Gift Basket. Returned that one and requested the original Large set of Ireland Golf Gift Basket. Received that however included in the box I got two Ireland 5 piece Golf gift set and the Exclusive to Carrolls Irish Gifts Golf Gift set 3 Parts was not included.”

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Posted 1 year ago

“I ordered a large cardigan, and unfortunately I was sent a XXXL Given that the intended recipient of this cardigan is not morbidly, obese or overweight. It was somewhat disappointing. However, the garment itself is beautiful and I will probably buy another one. Although I will likely send an email to make certain that they know the right sizing.!”

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Posted 1 year ago

“There are a wonderful array of irish quality gifts. I was planning on placing a Christmas order soon but unfortunately was disillusioned with my first recent order. Within minutes of the online order being placed, I immediately sent a message to cancel as it was not the Butlers Hazelnut Praline that I had thought. As I live in the US, it’s not like I could call someone with the 7 hour difference. It was 8pm over there. A couple days later, a response came saying I could just refuse delivery…not so as it comes in a community mail box. It was annoying to say the least. I would reconsider placing a future order with Carrolls if you could provide at least a 20% discount or free shipping.”

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Posted 1 year ago

“😡😡😡😡😡😡😡😡😡😡😡”

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Posted 1 year ago

Hi Miranda, Sorry your sweater was delayed. We have problems with delivery partner in Italy at the moment. I am glad it arrived with you ok in the end. Regards, Dara

Posted 1 year ago

“Costly delivery charges,it is cheaper ordering and waiting longer for similar items from China”

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Posted 1 year ago

“Would like more Irish chocolates or cakes , Less crisps , small sweet bars etc”

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Posted 1 year ago

“Products are good but delivery very delayed to Australia - was quoted up to 12 days but was over a month and for for a friend in hospital so very dissapointting”

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Posted 1 year ago

“Slightly disappointed with the size of items, described as mens bracelets, however they were too small for a 16 & 18year old.”

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Posted 1 year ago

“I did receive my order Of the spoon, salt and pepper shaker and the bowl. I shipped anther order from Dublin that I received sweatshirt, sci-fi’s, candy and a T-shirts I was disappointed to find out that one of the T-shirts that I bought had a rip sleeve at the seam, very disappointed. I would’ve thought of the employee packing the box would’ve noticed the sleeve was ripped at the seam about 3 inches”

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Posted 1 year ago

“Was a little disappointed because l couldn’t see much for a 5 year old but maybe next season there more of a selection as l was looking for a hoodie”

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Posted 1 year ago

“Unfortunately the wrong item was sent to me - different to what the picture showed. The customer service was very good in that they sent me another one straight away but unfortunately this was the same as the first one! I’ve given up now and am making do with what they sent me.”

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Posted 1 year ago

“My order was different gifts for my family Due to lack of time I ordered online Everything ok, except I expected to receive the envelopes headed like in the shop, and not a box with all the gifts one on top of the other without even be placed individually in a plastic bag For this reason I was not fully satisfied!”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,198 reviews