Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,839 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat

Carrolls Irish Gifts 5 star review on 21st October 2026

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products I ordered were fine but, having ordered theoretically in time for delivery before Christmas, the items did not eventually arrive until 29th December - very disappointing as they were a Christmas present.”

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Posted 3 years ago

“Poor service”

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Posted 3 years ago

“My gift note was not included with the order, so only after a long process of elimination did my friends contact me to ask and then say thank you”

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Posted 3 years ago

“I bought an Aran button cardigan for my husband, I am very disappointed with the finishing of the button holes they are very flimsy and not the quality you would expect for an Aran sweater, there should be an extra strip to firm up that area as the buttons are hard to close , please check it out and let me know if anything can be done. Yours faithfully Joan Brennan”

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Posted 3 years ago

“More hassle than needed, you have to keep checking to make sure everything arrives”

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Posted 3 years ago

“Rugby shirt very nice. Disappointed I did not receive gift until after Christmas. Postage very slow considering I ordered it 2 weeks before Christmas.”

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Posted 3 years ago

“I was very pleased with one of my orders but there was a slight issue with quantity. I ordered two glasses but only received one”

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Posted 3 years ago

“Eigentlich bin ich zufrieden, aber doch enttäuscht, dass der versprochene Ersatz der zerbrochenen Tassen immer noch aussteht.”

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Posted 3 years ago

“Unfortunately late delivery meant that my mum didn't get her Christmas present until after Christmas. Having said that she was pleased with the gift.”

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Posted 3 years ago

“Gift arrived damagedand shipping says my parcel got shipped and is still in the US even though it’s not, it was just delivered two weeks later/ Unsure why it was shipped to US when I’m in UK from Ireland. Not environmentally friendly”

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Posted 3 years ago

“2 things: When i tried to change my order, your response was too late I was a little disapointed that all the glasses were the same design”

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Posted 3 years ago

“Thought delivery would be quicker, almost didn’t arrive in time for when I needed it, but it came and she took the gifts back to Romania with her , she was happy with her little reminders of Ireland!!”

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Posted 3 years ago

“Incorrect item sent. Could not resolve problem via on line chat. Left telephone message to receive urgent call back. No call to date (29/12/22). Item was meant to be a Christmas present.”

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Posted 3 years ago

“Good afternoon, I have had bad luck and my order has been lost. I am in contact with your customer service department so that they can send it to me again. All the best”

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Posted 3 years ago

“I bought a gift for a family member in the US. It was beautiful and arrived very quickly. I was disappointed however that there was no option to write a gift note so she would know who it was from and it also arrived with the price sticker on it.”

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Posted 3 years ago

“The gifts are great! The packaging was horrible, needed to pack more better. I ordered before and it was great when I received it, but last order one can of candies was open and damaged.”

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Posted 3 years ago

“There tend to be some delays and mistakes in shipping especially between Black Friday and Christmas but Customer Service always ends up fixing it.”

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Posted 3 years ago

“I have subscribed to the 12-month subscription box for my mother. The latest box received included a pair of Guinness socks, an Ireland ornament, a Gnome, a herb candle, a wine glass and a crushed item that I cannot identify...it appears to be a Guinness ornament but it is shattered into a million pieces. I never receive any notification of shipment or what is to be included in each monthly shipment.”

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Posted 3 years ago

“Nice assortment for true Guinness fans. Unfortunately, delivery was not smooth. First package was returned without reason. Package was sent again but it contained an incorrect item.”

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Posted 3 years ago

“Most of your gifts are good but I was very disappointed with the engraved whiskey glasses. No presentation box came with them and they were not the glasses you advertised on your webpage”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,839 reviews