Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: 57/58 Upper O'Connell Stret, , Dublin, 57/58 Upper O'Connell Stret, , Dublin, Dublin
Rating: 4.56

4.6 Rating 7,198 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,198 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 29th March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gifts and good price but prob won’t purchase from here again I sent an email to pop a note into my gift to let my friend know it was from me. Was told no. Had to tell my friend then that I got her a gift. Not ideal.”

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Posted 1 year ago

“Delivery and packaging was great although the item I received wasn’t as I expected.”

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Posted 1 year ago

“Contrary to their usual, Carrolls this time delivered substandard: the chopping board was scratched (we bought an identical one before and it was perfect), the cups were not individually wrapped for shipping, they did no break in transit but I wanted to bring them with me abroad to somebody as a gift. Previously I bought the same cups and they were individually wrapped. I won't be buying in this shop again.”

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Posted 1 year ago

“The return policy does not seem very simple.”

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Posted 1 year ago

“Having previously ordered and been extremely happy, I was very disappointed when my order of 24th May still hadn’t arrived by 7th June. However, on contacting you, your response was excellent and a replacement order was received by me today. So on your response I give you 5 stars. Thank you”

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Posted 1 year ago

“I would love to leave a review but honestly I have not received the order. Pls look into because I would be delighted to have it. Thanks”

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Posted 1 year ago

“Prompt Delivery. Good Value. Throw more of shoulder shawl.”

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Posted 2 years ago

“Carroll's should not use postal service, i.e. DHL, for foreign address dispatch. Preferably DPD, UPS or similar; despite eventual cost to customer. The amount of time wasted, trying to collect my parcel over several days, was way beyond acceptable. Still have to overcome the quite considerable annoyance suffered during delivery of first order.”

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Posted 2 years ago

“Had several orders from Carrols and up until the last order they have been fine.But there were 2 problem with the last order.: 1. The polaroid sunglasse were not in the black case when i opened the gift-i am very disappointed 2.The leather black belt on wearing it first time ,the plastic protection layer covering the belt became unstuck-i have not returned it as yet but again sadly disappointed. Please will you kindly sort this out . Many thanks Roger Kendall Evans,Vermon,New Road,New Quay,Ceredigion,SA45 9S Tel:01545 560543”

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Posted 2 years ago

“Actually as it happens I never received my order. I ordered a leprechaun costume on 17th April & said it would be delivered 21st. I went on holiday 23rd & still no order when I returned. I live in N Ireland but the item went to Stansted & shipping cost £9.87!!! I don’t actually know what happened to the item as I contacted customer support to complain & then ask for a refund. I got my refund quite quickly. So I was disappointed about not getting my item & of course the cost of shipping as there is a shop in Belfast.. why not send it there ?? I’ve given a 3 * only because of the quick refund.”

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Posted 2 years ago

“I would give you more stars as the service was excellent, from ordering, packaging and fast delivery, the only thing is that all the products I ordered were out of date !”

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Posted 2 years ago

“My order was delayed a.lot..very hard to.get to get updates. Happy with my parcel”

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Posted 2 years ago

“The goods were spot on but the postage was ridiculous........almost to a penny the same as the value of. This is in contrast to Gifts Direct and Paddy Box. Similar contents half the delivery charge . Need a serious revision of postage.”

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Posted 2 years ago

“would have given 5 except for wrong order being sent to my nephew However it was rectified quite quickly”

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Posted 2 years ago

“Hello, I only got part of the order. There were 11 items and I only got 5. The T-shirt, St. Patrick's Day Mighty Craic Lucky Edition Ladies T-Shirt, Green Colour SKU: 89837 size: xl, the 4 bread John McCambridge Guinness Bread Kit 360G SKU: 89511, 2 Baileys Chocolates Mini Delights Strawberry & Cream Pouch, 102G SKU: 89820 and the Set Of 12 Hanging Wooden Reindeer Decorations SKU: 88503 did not arrive. (We’re delighted to tell you that your recent order #CAR00508026 has now been processed! our unique tracking number is: LX323115764IE (Track your order here) LX323115755IE (Track your order here) Fear not if your tracking code has no information )”

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Posted 2 years ago

“T-shirt we ordered was not at all what was shown in picture. Colour was completely different. Chocolate leprechauns were disappointing. Crisps over priced compared to other stores for small packet. Other items were fine.”

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Posted 2 years ago

“Hello. I was so sad when i open my present because it was broken”

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Posted 2 years ago

“The item (Guinness shirt-XXL) ran very small. You should say that in your ad. I gave the item away to a friend that wears XL. Fits him perfect. Really wanted it for St Paddy's Day. Very disappointed.”

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Posted 2 years ago

“Ordered 2 x water flasks, which are very nice and a Guiness bronx hat which is also perfect for cold weather, however the mug i ordered came smashed to pieces due to bad packaging, could have wrapped the item better, putting a bit of bubble wrap around a ceramic mug that is being sent abroad is not the best idea for a fragile item.”

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Posted 2 years ago

“The gift I ordered was fine Like everything came in one piece but I paid extra for a note to written out and whoever wrote it didn't really care and only wrote like 10 words and not the full thing I wanted”

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Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,198 reviews