Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,631 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely items, superb packaging. Bought for a present and very happy with purchase. Only let down was the delivery, quite expensive and a long wait for items, only arrived day before I needed it despite paying for express delivery. That said the items are lovely and it did arrive so all ok in the end”

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Posted 3 years ago

“Lovely gifts if a bit pricey”

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Posted 3 years ago

“I ordered Guinness Mugs and was very happy with the quality of the product. But tracking the shipment was a problem. When I tried to find out where my shipment was, I went online and tried to track shipping, but was confused by the different "choices" for shipping......including, apparently, some "in-Europe" shipping methods. After leaving a message for Customer Service, I finally found out that they had been sent via U.S. Postal Service. Recommend Carrolls review their "shipment tracking" procedures on their website.”

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Posted 3 years ago

“My purchases were a gift and my friend loved her Irish Sheep calendar.”

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Posted 3 years ago

“I’ve bought some presents for my mom and my boyfriend and for me a ring. The ring came out of the box (70€) the bracelet with no case (45€) or something… just lying in the case. The candles and the bowl I’m sure my mom’s gonna love them. Love everything I’ve bought, but it should be better packed. I was in Dublin in 2014 and I’ve bought a Lot of things in Carrolls”

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Posted 3 years ago

“Fantastic gifts and great value”

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Posted 3 years ago

“Les articles sont tous très bien Seul bémol, les frais de livraison... 20€...”

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Posted 3 years ago

“Yes I was very pleased with your company and your service”

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Posted 3 years ago

“gifts were beautiul just very slow delivery to canada, sent on 18.10.2022 didnt receive until 01.11.2022”

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Posted 3 years ago

“Prompt service. Clothing was a little on the small size.”

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Posted 3 years ago

“We were pleased to receive in time and according to the photo shoots the goods we ordered.”

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Posted 3 years ago

“The 2 necklaces I ordered online are so tiny that it looks like something an elementary student would wear. I have not given them to the two adult women I ordered them for because it looks like I am cheap and the necklaces were not inexpensive. They are still sitting on my side table….not sure what to do. We bought a shamrock necklace at Carroll’s while in Ireland in September but couldn’t find it online to get two more so ordered another style and they turned out a microsize. Pretty but really tiny.”

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Posted 3 years ago

“Carroll’s customer service is awesome. I emailed with a follow up to an order and got a prompt response with a resolve to my ordering error and received the proper items. The reason this review is 4 stars jrather than 5 is due to quality control of products delivered. The shirt I purchased was not sewn properly leaving a rather large gap in the seam work on one side. Carrolls has no control over the quality of what is sent to them, but a double check of products or a request for merchandise quality checks pre-distribution from suppliers could help.”

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Posted 3 years ago

“I couldn't get my size in Dublin in the aqua hoodie, even tried several stores!, no size large. Unfortunately, I ordered an XL instead of a large☹️ it's too big, I'm hoping it will shrink a little in the dryer after washing.”

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Posted 3 years ago

“Clearly good quality, prompt and inexpensive! I would buy from here again”

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Posted 3 years ago

“An interesting site with novel Irish gifts available, I have used this site for years. Shipment is akways quick, responses to queries are always prompt and polite. My only quibble is that many items available in their stores are not available online.”

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Posted 3 years ago

“Pleased I could find what I was looking for, birthday present for someone special. Delivery was quicker than expected. Only downside was it was a lot smaller than I thought - was bought to put in a garden but is very small.”

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Posted 3 years ago

“One of the socks I ordered came with a different design. Set Of 3 Guinness Sock, the one with the original design did not come with a guiness by night instead.”

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Posted 3 years ago

“I regali che ho acquistato sono stati tutti apprezzati e ben graditi: la qualità è quella promessa. Mi sarebbe piaciuto trovare in negozio un servizio di promozione per la spedizione dei regali dall'Irlanda all'Italia, magari con prezzi agevolati rispetto a quelli standard, in modo da non dovermi preoccupare di riempire troppo la valigia.”

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Posted 3 years ago

“The quality of gifts was impressive, delivery good and easy to shop on line. Only thing is a little pricey on some items and stock availability. A very good experience overall.”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,631 reviews