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Carrolls Irish Gifts Reviews

4.6 Rating 7,213 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

Company Reviews

Product Reviews

4.6

Based on 7,213 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 29th March 2024

Nicole Reynolds

Carrolls Irish Gifts 5 star review on 29th March 2024

Carrolls Irish Gifts 5 star review on 13th March 2024

Clare/Nuala Ledwith

Carrolls Irish Gifts 5 star review on 13th February 2024

Siobhan O Mahony

Carrolls Irish Gifts 5 star review on 22nd January 2024

Carrolls Irish Gifts 5 star review on 14th January 2024

Liam O’ Connor

Carrolls Irish Gifts 5 star review on 6th January 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glass finally arrived after 21 days and it's beautiful. The problem? After the parcel left Ireland there was no tracking. This was a gift so tracking would have been a real bonus. Receiving return emails from customer service took days and when they came, there was no helpful information. Lots of wasted time trying to find out when this gift might arrive. Late of course which is to be expected on a parcel from Ireland but the lack of customer service was huge.”

Posted 2 years ago

“It’s was a gift for someone else they were pleased with it”

Posted 2 years ago

“Bought only 1 item so far. Would buy again.”

Posted 2 years ago

“This was a gift for my aunt in Ireland. Placed the order in Canada. My aunt was thrilled with it. The only issue I had was that the basket was left at her door and she only saw it by chance. I would probably order again with specific instructions to call the recipient upon delivery.”

Posted 2 years ago

“Apart from the sizing on the tee shirt which was completely wrong everything else was good.”

Posted 2 years ago

“Have not been delivered yet but, know they will be appreciated.”

Posted 2 years ago

“a great online store, if you have any questions, you will also be helped quickly online”

Posted 2 years ago

“I was disappointed in the green t-shirt that I ordered. It shows it as a v-neck but it arrived and was a round nect. I'm not going to spend the money to send it back, but it would be nice if the item received was the same as the item pictured.”

Posted 2 years ago

“Happy with the products I brought”

Posted 2 years ago

“Purchased these sweaters as Christmas gifts, they were better than I had expected and even better when the recipients absolutely loved them. Very happy.”

Posted 2 years ago

“I would love to give you 5 stars, but I ordered a "Merino" wool sweater and received a "new" wool sweater instead. All of the other items were great. Thank you.”

Posted 2 years ago

“I purchased the Newgrange diffuser set and it was advertised wrong. One of the scents was discontinued and replaced with another scent. Please correct this error on your online catalog”

Posted 2 years ago

“It just arrived half of my gifts, and Im not sure who can help me to check my other order”

Posted 2 years ago

“Lovely products at a great price Delivery included is a great bonus especially overseas, Ordered the map of Ireland jigsaw as part of a hamper to Australia, unfortunately this was substituted,”

Posted 2 years ago

“Very happy with my purchases & how quickly they arrived. Items were all great quality.”

Posted 2 years ago

“Great gift for a 80 year old Guinness drinker”

Posted 2 years ago

“Love the gift, presented in lovely box with gift card, everything looked great.Only thing delivery information wasn't provided straight away and took quite long time to reach my recipient.”

Posted 2 years ago

“Good but removed a star because they don’t update their stocks. Which caused me to order something for Xmas, had no news about it until I enquired and they told me it was out of stock! After they charged me ofc… was refunded in the end but had to order another thing just a few days before Xmas and it was really stressful. The customer service people were very polite though but please update your stocks, and above all warn customers of the issue instead of letting them figure it out…”

Posted 2 years ago

“I'm pleased I found this company. Despatch is prompt & postage acceptable (free this time because I spent over x euros).”

Posted 2 years ago

“easy to navigate online shop - great selection of gifts to suit all occasions - but very disappointed with delivery - ordered (15th dec) and paid for express (with consideration of christmas) but did not arrive til 4th jan - nearly 3 weeks”

Posted 2 years ago

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Carrolls Irish Gifts is rated 4.6 based on 7,213 reviews