Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,536 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grateful to get the Butlers chocolate as they were not available in the airport. Delivery was on time and before Christmas despite a very busy time for all the delivery companies”

Helpful Report

Posted 3 years ago

“I visited your chops in Ireland and thought there were plenty of nice ideas for Christmas presents. Your website is just the same this is why I placed orders. Unfortunately some items (all the chocolates) arrived too late (dec 28th),”

Helpful Report

Posted 3 years ago

“Bad experience with shipping and items in stock; took too much time informing me of the out of stock item and late delivery of the second item. Then chargesdfull shipping rates for a late delivery. I waited over 20 days for delivery.”

Helpful Report

Posted 3 years ago

“Was a gift to USA ,arrived on time”

Helpful Report

Posted 3 years ago

“I was pleased with everything except 1 bauble was cracked. There were 3 baubles, they were too tightly wrapped in the bubble wrap. I couldn't use 1 of them”

Helpful Report

Posted 3 years ago

“Delivery was a little bit longer than expected but it arrived anyway in time for Christmas.”

Helpful Report

Posted 3 years ago

“Absolutely delighted with my last order! I was so happy that I went to make another order but unfortunately the site would not take my payment details this time. Only downside to this online shop”

Helpful Report

Posted 3 years ago

“Late delivery”

Helpful Report

Posted 3 years ago

“Disappointed in the Guinness lighter! Was supposed to be engraved with BOOMER and be in a gift box! All other items great!”

Helpful Report

Posted 3 years ago

“The items arrived in good time for Christmas. The only small issue is how much the delivery fee was! I have ordered a book from Ireland and the postage didn't cost that much compared to Carrolls”

Helpful Report

Posted 3 years ago

“Very nice indeed”

Helpful Report

Posted 3 years ago

“Envoi rapide et produit top”

Helpful Report

Posted 3 years ago

“Nice piece but not really brass, there is plastic inside but always very nice looking tree of life....”

Helpful Report

Posted 3 years ago

“This is my 3rd time I’ve ordered with Carroll’s I feel I can trust that my order be fulfilled without incident . I have not been disappointed. Thank you Carrolls keep up the great Job. Best regards Carol Chung USA …. Hawaii”

Helpful Report

Posted 3 years ago

“I was very pleased with the gifts I purchased. My only issue was with the time that the delivery took. It was three weeks. I assume it was Covid related”

Helpful Report

Posted 3 years ago

“Beautiful and good services.”

Helpful Report

Posted 3 years ago

“All products were lovely appart from one. Got completely different kids slippers from what I ordered. You must have been out of stock and send me what you had. Couldn't send it back as it was to close to Xmas.”

Helpful Report

Posted 3 years ago

“I was trying to find a gift box with more Taytos..... My kids ( who are now adults)....still love Taytos. Otherwise the gift was lovely. A little disappointed with the family history spiel. A lot of the information for the O’Connor And Fitzpatrick banes was the same. That was not great value for the price”

Helpful Report

Posted 3 years ago

“The Aaran Jersey is really very beautiful, good quality s as my arrived quick and safely in Germany.”

Helpful Report

Posted 3 years ago

“At the end of November, I ordered four tea sets as Christmas gifts for my mother and my three aunts. Unfortunately, I received only one tea set as there was an unfortunate mixup with the shipping. I contacted customer service and they were very nice and refunded my credit card right away. I was disappointed that I didn't receive a discount coupon or some other offer to come back and order again. These were gifts that I expected to give for Christmas and while I completely understand that mistakes happen, I feel that I should have been offered something for the inconvenience of my items not arriving.”

Helpful Report

Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,536 reviews