Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,663 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Very good Articles, quick delivery to Germany. Shipping cost ok.”

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Posted 3 years ago

“I love Irish items that I discovered in Dublin shops. But I will not order again on the website and for sure not recommend Carrolls Irish Gifts to anyone. Never saw that before... I received half of what I ordered and what I received was piled up in bad packaging and not protected enough for international shipping. I have been refunded but I am very disappointed by this bad experience.”

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Posted 3 years ago

Hi there, We are very sorry about this. We have taken your feedback on board and will be working to make changes in our packaging. Kindest regards, Customer care.

Posted 3 years ago

“I bought a cable coat - it is absolutely gorgeous and incredibly warm. It attracts lots of comments every time I wear it. I bought a size larger as I’ve had experience of knitted garments being snug but I didn’t need to. Ordering and delivery all smooth”

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Posted 3 years ago

“I love Carrolls Irish Gifts because there is such a variety of items for sale that I can always find gifts for family and friends. The website is great to shop in and very easy.”

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Posted 3 years ago

“Great ordering experience and it item came quickly to the USA. Top quality merchandise.”

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Posted 3 years ago

“Very good service, my orders were delivered very quickly. Was very pleased with what I'd bought. Will definitely buy more in the future.”

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Posted 3 years ago

“Very quick and helpful”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“So many choices at reasonable prices. I ordered an Aran cardigan for my son for Xmas and was delighted with the quality and colour of the cardigan. I got a large for him which was snug and maybe could have done with a size bigger so I would consider this when ordering that it seemed a bit on the small side, the colour was lovely too and very well made with good quality Aran. I live in the UK and ordered about 9 days before Xmas sadly it didn't arrive until the day after Boxing Day which was down to postal strikes with Royal Mail so it was no fault with the Carrols. Will order again and recommend it to people”

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Posted 3 years ago

“After ordering the hamper there was a delay with dispatch. So much so that I had to email customer care. Apologies for the delay but it finally left Carrolls. An Post was tasked with postage, but it never arrived at its destination in the US, and An Post track and trace has now updated it with a return to sender. I have no idea where it is right now, and overall it has been a disaster for something that should be so simple.”

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Posted 3 years ago

Hi there, We are very sorry about this. I will pass this feedback on to our team. Kindest regards, Customer Care

Posted 3 years ago

“Fast delivery and no fuss Always happy with my purchases”

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Posted 3 years ago

“I bought a few items from you while in Ireland, so I felt comfortable ordering a few items online that my son really liked. He liked the slipper socks and wanted some for a couple of friends. I ordered a throw while I was at it because I liked the color. There were no size specifications on the description for the throw, it just said "throw." I got my items a few weeks later. The items for my son were fine, delivery was fine, but the "throw" is 31" x 22.5". Not my idea of a "throw." I don't know what I'm supposed to do with it. It's not big enough to be a baby blanket, it's the wrong shape for a scarf, and it's not big enough to be a shawl. Very strange item. Again, no size specifications on the site. The thing that got me to give you only one star, though, was I wrote a review complaining about the throw and you never posted it! You are weeding out bad reviews so your ratings stay high! I wrote another review, so we'll see if you let that one post. Very dishonest.”

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Posted 3 years ago

Hi there, We are very sorry to hear this. If you would like to send us a support ticket via our website we can set up a free turn for you as soon as possible. Kindest regards, Shannon

Posted 3 years ago

“Reliable very”

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Posted 3 years ago

“Package came in perfect condition! All the goodies are great! Love their hampers! Make a great gift”

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Posted 3 years ago

“Beautiful mugs!”

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Posted 3 years ago

“Nice items selection and good quality overall.”

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Posted 3 years ago

“Very disappointing service. This order was placed on 13/12/22 and it only arrived on 11/1/23. It was for a Christmas present. Imagine giving a present to someone on 12/1/23? Not good at all. I phoned your office and tried to speak to one of your assistants. She kept me on the phone for almost 10min/international call, but she was of no help, very difficult to understand her!! I have to say your website should be updated, very little variety in clothing, souvenirs, etc. It is far below standards compared to your shops in Dublin City centre. You could offer a lot more products online! A disappointing experience!”

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Posted 3 years ago

Hi there, We are very sorry to hear this. We have passed this feedback onto the relevant departments. Kindest regards, Customer Care

Posted 3 years ago

“Always great buy things from Carrols!”

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Posted 3 years ago

“I placed an order CAR00541674 refers. I got a message from my brother in law in usa to Thank us for the gifts however the baileys cups and ornaments didn't make it in one piece. This is very disappointing.”

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Posted 3 years ago

Hi there, We are very sorry about this. We do package our items as well as we can and its always unfortunate to hear an item as arrived broken. We will be happy to send a replacement. Kindest regards, Customer Care

Posted 3 years ago

“My item never arrived. I tried to have it re-sent. It still hasn't arrived. I started this order on Dec. 14 and today is Jan. 13. The person I communicated with seemed very helpful, but ultimately the gift was never received and I did not receive a shipping/delivery confirmation. I had to contact them twice now.”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,663 reviews