Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,635 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Excellent prompt delivery on time just before Xmas. Easy, thank you ❤️”

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Posted 3 years ago

“Website was easy to navigate, ordering process easy - communications sent when order received and dispatched”

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Posted 3 years ago

“The hamper was not delivered in time for Christmas. In fact it was the new year before the delivery was made despite the order being placed in good time.”

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Posted 3 years ago

“Excellent service,excellent products”

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Posted 3 years ago

“Bought a gift online in December, it is now 10/01/2023 & I have not yet received it”

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Posted 3 years ago

“I placed my order and received my goods in four days time in good order.”

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Posted 3 years ago

“Absolutely love ordering from this site, always find great stuff and makes for great gifts. Orders always arrive in good time and in prefect condition.”

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Posted 3 years ago

“What came of the gift was top quality and was really enjoyed by the recipient but unfortunately there was a comment suppposed to have been etched on pint glass which did not happen ( but was charged for). I made representations to the company which were acknowedged in the first instance but subsequently ignored. For that reason I would be reluctant to recommend to a friend. Pity.”

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Posted 3 years ago

“The gifts (shirts) were for my daughter who loved them!”

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Posted 3 years ago

“hamper good quality for delivery to Holland. Very poor non delivery by DPD there - my son was told when it would be delivered and my son was in the building all the time plus the delivery company had his mobile. However they couldnt be bothered and sent him an email to say that they had missed him and he had to pick up the hamper from their main depot”

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Posted 3 years ago

“Ordered the Carroll’s Gift hamper for my brother in the UK. There was no mention of possible delays or extra changes when I was purchasing. It arrived on the 4th Jan and there were customs charges on the hamper. Which my brother on the receiving end had to pay.”

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Posted 3 years ago

“THE ORDER TAKES 9 DAYS TO PREPARE AND 10 DAYS OF TRANSIT. IT'S LATE FOR CHRISTMAS”

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Posted 3 years ago

“Hi Team, I was a bit disappointed as one item was missing from the hamper. I would normally get hampers delivered directly to the intended recipient but was hand delivering this so I checked it first. I put in a substitute item myself. I wouldn’t have known otherwise so I would be hesitant to order from you in the future especially if the hamper is going directly to the recipient. Presentation was nice and items were good. Thanks Linda”

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Posted 3 years ago

“The products I ordered were fine but, having ordered theoretically in time for delivery before Christmas, the items did not eventually arrive until 29th December - very disappointing as they were a Christmas present.”

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Posted 3 years ago

“Very efficient delivery”

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Posted 3 years ago

“Absolutely excellent & wonderful service.. last minute order delivered in record time. Great choice of gifts and excellent customer service - cannot thank you enough. See you soon for the next order!!”

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Posted 3 years ago

“The products are high quality but the shipment wax disappointing: the packaging was weak and broken when it arrives home.”

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Posted 3 years ago

“Poor service”

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Posted 3 years ago

“Although I still have yet to receive my order, I do not hold the company at fault. I ordered per shipping requirements to receive it in time, per their guidelines, but it was the holiday season. I believe that the shipping companies were at fault for my not receiving it. I am holding out hope that I will one day get my packages, but Carrolls was good enough to refund me in full, and I am very grateful for that as I had to scramble to find a replacement gift. I was only disappointed that I finally found the perfect gift and was not able to give it. I would purchase from Carrolls again but will take into consideration international shipping issues.”

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Posted 3 years ago

“Fast service, quality product”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,635 reviews