Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,636 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“I received the t shirts I ordered in a timely manner. The sizes were not what I expected but after contacting the store I was able to return them with no problem. Great customer service! I will be reordering a different size because I am very happy with the merchandise itself.”

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Posted 4 years ago

“Very efficient communication from start to finish. Delivery took longer than expected but that wasn’t a problem for me.”

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Posted 4 years ago

“Excellent service over a difficult postal period.( Christmas and New Year). Thank you for delivery.”

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Posted 4 years ago

“One of the worst online shopping experiences I've had for a long time. Contemptible support when contacted. The gift I sent was never delivered and I waited a month for a refund. If you make the mistake of ordering here at least use Paypal to pay as opening a Paypal Dispute seemed to motivate them to eventually return my money. Laughably bad from start to finish.”

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Posted 4 years ago

Hey there, Sorry for the trouble with the delivery. Our couriers occasionally have difficulty with customs and this sometimes causes delays. I can certainly drop you a message for further details. Kind regards, Conor

Posted 4 years ago

“Bought only 1 item so far. Would buy again.”

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Posted 4 years ago

“Absolutely delighted was for my Father's 70th birthday & he loves his 1st Aran jumper 💙”

Carrolls Irish Gifts 5 star review on 26th January 2022

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Posted 4 years ago

“Such a great gift and great quality! My boyfriend loved it”

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Posted 4 years ago

“We found the site easy to use, the gifts ordered arrived in England quickly and safely having been packed well. Excellent value and quality. We love jumpers and gifts purchased.”

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Posted 4 years ago

“Ease of ordering and quick shipping!”

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Posted 4 years ago

“Everything OK”

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Posted 4 years ago

“Order went very smoothly, arrived very fast also. The only thing is the writing that was engraved on the glass is close to impossible to see. With or without drink in it you have to really make an effort to read/see it.”

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Posted 4 years ago

“Great piece”

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Posted 4 years ago

“Excellent products with distinctive Irish brand and emblems. Would happily buy again.”

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Posted 4 years ago

“Still haven’t received my Christmas order. I’ve watched it be sent to Australia and now to the other side of Canada. Could someone please contact me. I’ve called you store and given a number that doesn’t work.”

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Posted 4 years ago

Hey there Conor, Thanks for reaching out to us! I can see on the Canada Post tracking that the package was delivered. I'll drop you a note to let you know further details. Kind regards, Conor

Posted 4 years ago

“This was a gift for my aunt in Ireland. Placed the order in Canada. My aunt was thrilled with it. The only issue I had was that the basket was left at her door and she only saw it by chance. I would probably order again with specific instructions to call the recipient upon delivery.”

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Posted 4 years ago

“Fast delivery, with no problems. And good quality in products.”

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Posted 4 years ago

“Large selection of beautiful items My wife loves everything I get her from here”

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Posted 4 years ago

“No as described. The one I bought previously had a hood and was thicker.”

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Posted 4 years ago

Hey there Paul, We're sorry for the confusion! I'll drop you a note so we can help resolve the mixup. If there's anything else, please do let us know! Kind regards, Conor

Posted 4 years ago

“Lovely festive wine glasses”

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Posted 4 years ago

“Thank you so much! All my colleagues loved the gift hamper..”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,636 reviews