Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,635 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“I never received my package!!!! It was held up in USA customs for weeks. They, customs or FEDEX asked me the ingredient of the chocolate, then how much alcohol was in the hand sanitizer, what brand my sunglasses were, what kind of glasses I ordered, ect. This information should come from your end...I did my best to answer, but then a few days later I got another call from Fedex wanting more info... I was out of town a few weeks, just got home...No package, no refund of my money, no communication from your company or FedEx.....can you look into where my package is, please....”

Helpful Report

Posted 3 years ago

Hi there, We are very sorry to hear of the trouble with your order. A member of our team will be in contact to help rectify the situation. Kind regards, Customer Care.

Posted 3 years ago

“I ordered a few items from Spain and they arrived on time and in perfect condition. I love your shop!!!”

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Posted 3 years ago

“I am very happy with the service”

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Posted 3 years ago

“Loved the Watch so did my Brother-in-law, a very Classy piece at a reasonable price for his 60th birthday. He LOVED it!”

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Posted 3 years ago

“I'm very pleased to be able to receive these gifts because I was looking quite some time for them on the Internet.”

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Posted 3 years ago

“I got this for my judo for our anniversary and he LOVED it. Great quality and beautifully finishes!”

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Posted 3 years ago

“Nothing bad to say only praise because I found I could order items with no hassle straight away with no emails saying you have got to do this after doing that so it was straight into payment and address which I was grateful for.”

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Posted 3 years ago

“A great place to buy usual gifts for Guinness lovers.”

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Posted 3 years ago

“Professional customer service. Prompt delivery. EXCELLENT Guinness Chocolates!!!”

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Posted 3 years ago

“First-class selection of Irish items, I was looking for something my wife didn't want to buy for herself when she visited Ireland, and here it was. I'll be back.”

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Posted 3 years ago

“Excellent products and service. Arrived within a week to rural Canada!”

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Posted 3 years ago

“Something for everyone on its website. Great prices too.”

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Posted 3 years ago

“Perfect transaction…. packaging excellent fast ship.Will shop here again! Thank you Craig Bowie”

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Posted 3 years ago

“So much choice! Love the range available. I was only after a (replacement) sheep spoon rest.. I ended up with a teabag dish and salt & pepper to match! The ordering was easy, it arrived so quickly to me here in Spain, packed really well and extremely good quality! I'm thrilled.”

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Posted 3 years ago

“I just loved the variety.”

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Posted 3 years ago

“I bought my son some shot glasses and he loved them. The delivery was fast and the product great. Will buy from them again.”

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Posted 3 years ago

“Really happy with Carrolls Irish Gifts. Order came really fast. Really good service. Recommend”

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Posted 3 years ago

“Very very good”

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Posted 3 years ago

“Couldn’t fault them and the bronze was beautiful 👏”

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Posted 3 years ago

“Ordered and received notification of click and collect very promptly. Lovely glasses and reasonably priced.”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,635 reviews