CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

Info

Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Friendly Staff especially Nicola”

Helpful Report

Posted 9 years ago

“I had never been at Peter Vardy's premises before until I noticed a car I wanted to buy in their website. I went along to their store at Hillington and I was impressed. The staff in general goes an extra mile to make you feel welcome. In particular the person dealing with my purchase, Craig Gemmell, took the time to deal with all information, questions and doubts in both a professional and kind manner. I'm very pleased with the car I bought. I just now hope it will serve me as I expect. Thanks again to Craig and all at Peter Vardy”

Helpful Report

Posted 9 years ago

“Our sales team was headed up by John, who was outstanding. We pushed for a fast-prep, and they got it done the same day. There were a few hiccups, like the satnav not being activated and one key not unlocking the doors (though at 7pm on Friday night, it's easily forgiven). The lack of MG floor mats in a 2015 vehicle, however, is absurd. If they can get this process issue ironed out, customer satisfaction should improve substantially... It definitely would have improved ours. After a dozen dealers where we didn't find a quality vehicle at an affordable price, John at Peter Vardy managed to pull a rabbit out of his hat and get us in a year old vehicle for a good price with good terms, which gets 50+ mpg, creature comforts and looks brand new.”

Helpful Report

Posted 9 years ago

“Steven was really helpful and I am pleased with the car. Had some initial problems but they sorted it straight away.”

Helpful Report

Posted 9 years ago

“Really helpful l, great service.”

Helpful Report

Posted 9 years ago

“Sorry I think I just sent a bad review by accident! I misunderstood the star system on the app and it sent before I had chance to change it! We received fantastic service at Peter Vardy and will definitely recommend the store.”

Helpful Report

Posted 9 years ago

“Great customer service. Didn't feel pressured into a decision. Would recommend 100%!!!”

Helpful Report

Posted 9 years ago

“From the moment I stepped in the door I felt relaxed and excited. All of the staff are so lovely! Alan explained everything so well and helped me pick my perfect car! He was so helpful and professional!”

Helpful Report

Posted 9 years ago

“Derek who i dealt with was very helpfull and made me feel good about the choice i made.”

Helpful Report

Posted 9 years ago

“I am happy ????”

Helpful Report

Posted 9 years ago

“Stephen was very helpful and found me exactly what I was looking for. He explained all available options in an informative but not pushy way. I found the whole experience very pleasant and would certainly recommend you to friends and family.”

Helpful Report

Posted 9 years ago

“Nicola who dealt with my sale was excellent”

Helpful Report

Posted 9 years ago

“The negotiations for my new car were quite straight forward and pressure/hassle free. The whole set up an procedure was very professional, from the initial salesman to the handover of the car”

Helpful Report

Posted 9 years ago

“Staff were very helpful and quick service. Been buying cars for 30yrs first time at Peter Vardy and enjoyed whole experience. Michael Collins telephoned me on return from his annual leave to make sure that everything went well and that I was pleased with the service received and to see if I had any outstanding concerns/problems. Really happy with service all round. Thank you.”

Helpful Report

Posted 9 years ago

“Store looks great. Brilliant area for the kids and love the bbq outside and ice cream van inside.Our sales guy was a nice chap. Sourced my car to the exact specs even though it wasnt on their floor. He was very knowledgeable and friendly. The girl that presented my car on the day was lovely. Great to my kids. On a less positive note, I should have qualified for a special offer - main reason for me attending their store. I was told after I gained agreement I didn't qualify for that deal due to not gaining finance with a certain lending provider. This was misleading as their advertisement didn't stipulate any conditions around the deal. Car itself is great. I've had no problems with it.”

Helpful Report

Posted 9 years ago

“Straight forward purchase of a used car at a reasonable price. However slight cock up with taxing of car meant that I lost a complete month of road tax, shame otherwise I would of given a higher star rating.”

Helpful Report

Posted 9 years ago

“Alan McMillan, our salesman, was very patient as we picked our car, helpful with all his knowledge and cheerful to the end of the deal”

Helpful Report

Posted 9 years ago

“Made to feel very welcome , staff were very helpfull”

Helpful Report

Posted 9 years ago

“I was happy that once I sent in my inquiry Jamie was on the phone and secured me the car the following day. He then was very helpful with any information I required after this. Jamie then went on holiday and it turned into a shambles. I was firstly told to go in and test drive the car on the Friday. I arrived and no one knew why I was there. A group of colleagues sat whispering before one approached to ask me why I was there. I was able to test drive the car which was great. The process afterwards was a bit of a joke. I was told I could pick my car up the Tuesday when I called for an update they told me that they didn't have the V5 so would need to chase previous owner and that they would call me back. This went on for the next 3 days of someone promising to call me back and every day I kept having to phone for an update. It took a further 2 weeks of me chasing to finally get my car. I was booked to come in on the Monday and got a phone call 2 hours before to advise that the previous owner had gave the wrong log book so couldn't collect it that day so booked me in for the following day. The Tuesday came and I called in to make sure everything was ok for me to come in. I was then told that the couldn't get a hold of the previous owner at all, they would try again and get back to me. I then received a call to say that the log book had been sent in first class post to Peter Vardy and should be here by tomorrow at that stage I advised that if the car wasn't available for me to collect on the Wednesday then I would be withdrawing. The Wednesday came and I got a call to advise they still didn't have the paperwork however as it had been changed over from the old private reg to the new reg then they could now tax the car. Bearing in mind I had done my own background checks on the car and the change over took place on the 4/8 and this was now the 31/8. I had told them on the phone on 2 occasions that it is no longer finance purchase and it would be a cash purchase. I also told them I didn't want gap insurance or paint protection. When I arrived at the carstore I was booked for 7pm and it was 7.50pm before anyone was able to do the handover. Colin was lovely and was very professional and apologetic however when he handed my paperwork to me it was all incorrect.(not his fault) I had gap insurance on it and also the paint protection. I then advised I didn't want any these products to be told that Gap insurance could be taken off but as the paint protection was already on the car then it was too late. I then had to pay £249 for something I didn't want as no one actually took the time of day to go through everything with me prior to me coming in. They just assumed after being told I didn't want it and it got put on my bill. I was basically told tuff it's on now so you need to pay for it. This was by the managers on shift at the time. Once again Colin at the end showed me around the car and was very helpful and Jamie at the beginning was helpful however in between dealing with the handover team was extremely frustrating and I didn't feel their customer service was great at all. I now have my car and it is great. I received a call from Jamie to make sure everything was ok and I was thankful of this. Great service at the beginning and the end from Jamie and Colin but through out the process it was very unprofessional and frustrating.”

Helpful Report

Posted 9 years ago

“excellent service from friendly staff”

Helpful Report

Posted 9 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews