Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,306 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping is insane”

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Posted 3 years ago

“Hard to tell size of bottles and what flavors exactly am ordering. Also, at checkout, at first, it didn't show $18.38 shipping and then when checked out, it had it. Someplace it said I would get some airplane size samples, but not sure if I'm getting that or not.”

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Posted 3 years ago

“Very high shipping cost”

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Posted 3 years ago

“Why can't you organize/ filter by price?”

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Posted 3 years ago

“Extremely overpriced even for a secondary Market. You're a retailer, act like it.”

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Posted 3 years ago

“TBD. This is only my second time ordering through you. Last time you got my order wrong. I was willing to try a new gin. But it wasn't my favorite. I hope Uncle Val's makes it to me this time.”

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Posted 3 years ago

“Fuel surcharge is ridiculous”

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Posted 3 years ago

“I liked getting different Vodka each year for my husband, until this year. Placing an order 30 days before Christmas only to receive a message 4 days before Christmas to say the price has gone up and I need to pay $25 more to receive what I order and paid for in full or I wasn't going to get it at all and instead I would receive a refund was 100% bad service. I guess I will be finding a new place for vodka's at Christmas. Best wishes! I am sure you can care less that you lost a customer, but you have.”

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Posted 3 years ago

“No date for delivery is provided on the site.”

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Posted 3 years ago

“Where do I add a gift note?”

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Posted 3 years ago

“Clunky to navigate”

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Posted 3 years ago

“Slow navigation and information does not enter itself”

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Posted 3 years ago

“Very confusing to have to enter a gift message AFTER you pay!!! Also not sure its going to the correct address!!!”

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Posted 3 years ago

“Could not buy by the case which is cheaper”

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Posted 3 years ago

“I never seem to be able to write a message. It is never clear and I am annoyed! This is like the 3rd time this has happened. It say you can do at checkout and then i never see where to do it.”

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Posted 3 years ago

“K”

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Posted 3 years ago

“Too slow xxxxc”

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Posted 3 years ago

“Said free shipping and then charged me $18 for shipping.”

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Posted 3 years ago

“Clunky website, poor UX.”

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Posted 3 years ago

“Page would not work with several browsers”

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Posted 3 years ago

Cask Cartel is rated 4.3 based on 17,306 reviews