Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,306 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You should not have items on your website with a listed price then after a customer makes a purchase you inform them that they have to pay more than the listed price to receive the product. Very poor customer experience!”

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Posted 3 years ago

“Check out stinks.”

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Posted 3 years ago

“I am disappointing it would not take my Freeship2 code!”

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Posted 3 years ago

“I don't see an expected date of delivery, which makes it difficult to order online.”

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Posted 3 years ago

“misrepresented stock then upcharged me an additional $65”

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Posted 3 years ago

“wasn't able to opt out of the podcast notifications for some reason. Clicking the checkbox didn't do anything; just stayed checked.”

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Posted 3 years ago

“Shipping fees are ridiculous, automatically adding package protection is down right scummy”

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Posted 3 years ago

“none”

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Posted 3 years ago

“Instructions were never provided for sending a gift message, so how does the receiver know who the gift is from?”

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Posted 3 years ago

“did not get shipping discount”

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Posted 3 years ago

“Check out process didn't go well for me. Had to put in the same information more than once.”

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Posted 3 years ago

“Last order I had took forever to receive. I HOPE it's NOT the same case this time. Thanks!”

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Posted 3 years ago

“No way to add "FREE" gift message as advertised.”

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Posted 3 years ago

“Incredible expensive!”

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Posted 3 years ago

“It gave me no options for shipping and forced me to subscribe to a podcast. ( Couldn't uncheck the box.) It also had me pay extra for shipping insurance which I deselected and could not remove either. Also the price is 2-3 times higher than MSRP.”

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Posted 3 years ago

“totally botched the gift aspect”

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Posted 3 years ago

“it's a gift - what happened to my text msg??”

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Posted 3 years ago

“It took you over 5 MONTHS to deliver my last order!! Check it out! :-(”

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Posted 3 years ago

“First usage, unable to give honest opinion. Seemed pretty user friendly though.”

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Posted 3 years ago

“Shipping charges are excessively high”

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Posted 3 years ago

Cask Cartel is rated 4.3 based on 17,306 reviews