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Cask Cartel Reviews

4.3 Rating 17,306 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,306 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
You should not have items on your website with a listed price then after a customer makes a purchase you inform them that they have to pay more than the listed price to receive the product. Very poor customer experience!
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Posted 3 years ago
Check out stinks.
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Posted 3 years ago
I am disappointing it would not take my Freeship2 code!
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Posted 3 years ago
I don't see an expected date of delivery, which makes it difficult to order online.
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Posted 3 years ago
misrepresented stock then upcharged me an additional $65
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Posted 3 years ago
wasn't able to opt out of the podcast notifications for some reason. Clicking the checkbox didn't do anything; just stayed checked.
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Posted 3 years ago
Shipping fees are ridiculous, automatically adding package protection is down right scummy
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Posted 3 years ago
none
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Posted 3 years ago
Instructions were never provided for sending a gift message, so how does the receiver know who the gift is from?
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Posted 3 years ago
did not get shipping discount
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Posted 3 years ago
Check out process didn't go well for me. Had to put in the same information more than once.
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Posted 3 years ago
Last order I had took forever to receive. I HOPE it's NOT the same case this time. Thanks!
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Posted 3 years ago
No way to add "FREE" gift message as advertised.
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Posted 3 years ago
Incredible expensive!
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Posted 3 years ago
It gave me no options for shipping and forced me to subscribe to a podcast. ( Couldn't uncheck the box.) It also had me pay extra for shipping insurance which I deselected and could not remove either. Also the price is 2-3 times higher than MSRP.
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Posted 3 years ago
totally botched the gift aspect
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Posted 3 years ago
it's a gift - what happened to my text msg??
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Posted 3 years ago
It took you over 5 MONTHS to deliver my last order!! Check it out! :-(
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Posted 3 years ago
First usage, unable to give honest opinion. Seemed pretty user friendly though.
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Posted 3 years ago
Shipping charges are excessively high
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Posted 3 years ago
Cask Cartel is rated 4.3 based on 17,306 reviews